The Business Operations Summit is a cross-functional gathering of destination organisation professionals in finance, human resources, operations and technology. This year’s summit will provide insight on post-pandemic recovery from an organisational perspective, focusing on new ways to think about how destination organisations are organised, staffed and operated.
A cooling labor market is compounding a long-simmering problem. Event professionals are being asked to do more with fewer resources, less institutional support, and, often, less pay. Simultaneously, seasoned professionals are exiting the industry at an accelerating pace. In many cases, they are replaced by less experienced workers, or not replaced at all.
The Business Operations Summit is a cross-functional gathering of destination organization professionals in finance, human resources, operations and technology. This year’s summit will provide insight on post-pandemic recovery from an organizational perspective, focusing on new ways to think about how destination organizations are organized, staffed and operated.
Washington may be the oldest, largest and busiest global hub of associations working in different professions, trades and social endeavours. Associations are at the heart of city strategy, both in hosting meetings in the capital, and in locating headquarters there. In this video feature, Destination DC explains how change is being made through business events….
This May the BestCities Global Alliance community of convention destinations welcomed Guadalajara, Mexico, as its twelfth member. The city earned its place through a shared commitment to support meetings that create a positive impact. Guadalajara went through a stringent process to join the Iceberg partner, including a detailed site inspection and tour of the city….
The Business of Events (TBOE) launched the second edition of its Global Destination Report at IBTM World in Barcelona. The report, conducted by specialist business events research agency, SFA Connect on behalf of TBOE, is looking to establish how the industry has changed since 2019. The research focused on six main areas, including funding, volume…
IMEX organisers heralded the eleventh edition of IMEX America “the big comeback we’ve all been waiting for” in regard to the events, meetings and incentive travel sector. The show was 45 percent larger than last year due to the easing of travel restrictions and also returning exhibitors taking more space. From Meetings & Incentive Travel…
The Events Industry Council has published the results of its 2022 Equity Benchmarking Study, which has uncovered widespread diversity, equality and inclusion dissatisfaction among event professionals, minority groups and women. EIC appointed its Equity Task Force in 2020 to address systemic racism and all discrimination across the sector. From Exhibition News…
The CEO of Iceberg partner UFI, Kai Hattendorf (pictured right!) has been looking into his crystal ball yet again as the year ends. With the pandemic lingering in some territories, Russia’s war in Ukraine, inflation skyrocketing and the climate crisis, what are the key trends to see business events through 2023? From Exhibition News…
The “Invisible Industry” was a label put on the meetings and hospitality sectors back in 1996 by broadcaster Charles Osgood. Now this title has become an advocacy roadshow, thanks to a 49-foot trailer stocked with interactive media. It launched a year-long “Invisible Industry Tour” of US cities last June. From PCMA…
One year since exhibitions returned after the UK’s COVID-19 restrictions were lifted, EN guest editor Phil Soar explores who the true “heroes” of the pandemic have been. He looks in particular at the roles played by venues that became National Health Service “Nightingale” field hospitals, and finds some encouraging causes for hope. From Exhibition News…
The 2022 Annual Congress of Iceberg partner AIPC was held this July in Budapest. In a video triple bill, AIPC CEO Sven Bossu introduces both his association and its event. Two further videos explore the AIPC Future Shapers program, with two teams of emerging leaders presenting solutions at the congress to leave lasting legacies in the sector….
The Philadelphia Convention and Visitors Bureau has engaged Sheila Alexander-Reid in the role of PHL Diversity’s Executive Director. As a chamption of marginalised groups, Alexander-Reid will oversee all PHL Diversity effort to promote the city of Philadelphia as an inclusive and welcoming destination for meetings and conventions. From Association Meetings International…
Global travel prices are predicted to continue to increase in 2022 and then throughout 2023, says the 2023 Global Business Travel Forecast. Published by CWT, the study covers the drivers behind the increasing prices. According to the report, these are rising fuel prices, labour shortages, and inflationary pressure on material costs. From Conference & Meetings World…
A group of academics from various disciplines will promote the capital city of New Zealand as a place to hold international conferences. Wellington has just launched its Advocate Network, a pool of local thought leaders and subject experts to help enhance the success of the city’s business events bidding. From Association Meetings International…
The need to fill vacancies and train staff is limiting the recovery of major meeting venues, a recent report has found. The latest quarterly Meeting Room of the Future barometer by IACC has shown that rehiring and reskilling venue staff continues to place limits on businesses reaching usual capacity. From Association Meetings International…
Peggy Daidakis joined the Baltimore Convention Center just ahead of its grand opening in 1979. Eight years later, she stepped into the role of Executive Director, the first woman to do so at a US convention venue. Now in 2022, after years of service and awards, she is retiring from her post. From PCMA…
No industry has escaped the talent crunch. For the events sector, hit so very hard by the pandemic crisis, the severe staffing shortage as business returns really stings. Here is a useful roundup of voices on the subject from an association, venues and staffing solution companies, with further reading links. From PCMA…
Keeping events diverse and inclusive often means thinking about issues like age, mental and physical ability, culture, religion, gender identity or language. But how can organisers deliver on diversity, equity, access and inclusion? Arinex Managing Director Nicole Walker offers ten tips for holding a more inclusive event. From Association Meetings International…
A new initiative at the Collision tech conference is now expanding the community-centred impact and influence of Indigenous-led tech startups in Canada. In 2019, there were only two such organisations among 1,000 at the event. By 2022, there were over twenty among the 1,500 on site, in a legacy showcase of “Indigenomics”. From PCMA…
Australia is a hotbed of business event excellence, the country’s cities and states both competing and collaborating to win events for the destination. In this high-powered video double bill, The Iceberg hears once again from BESydney CEO Lyn Lewis-Smith, and also from Tourism Australia’s Robin Mack, about the role of meetings in diversifying destinations’ economies….
Powered by 