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Heike Mahmoud

Chief Operating Officer, Estrel Berlin

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Heike Mahmoud has been Chief Operating Officer (COO) and authorized signatory at Estrel Berlin, Europe’s largest hotel, congress and entertainment complex with over 1,000 hotel rooms and 30,000 sqm of event space, since August 2024. She is responsible for the operational business of Estrel Berlin and the marketing of the new Estrel Tower, the first…

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Vienna Leads 2021’s ICCA Rankings

ICCA (International Congress and Convention Association) rankings just posted saw destination Vienna reclaim the top spot worldwide for the first time since 2012. The 2021 Iceberg partner survey attributed 92 congresses to Vienna, with Lisbon second (91) and Athens third (66). Barcelona and Singapore are next, then Madrid, Prague, Paris, Berlin and Brussels. From Meetings International…

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Copenhagen Legacy Lab Wins GDS Award

Copenhagen Legacy Lab, the project run by convention bureau Wonderful Copenhagen, has won the Global Destination Sustainability Movement’s Innovation Award for 2021. The trophy was presented at the 60th ICCA Congress’ Paris hub in recognition of CLL’s efforts to focus the industry on legacy work. All three are Iceberg partners. From Association Meetings International…

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Meetings Africa: SANCB Focuses on Recovery

The sixteenth edition of Iceberg partner Meetings Africa has taken place at the Sandton Convention Centre, Johannesburg. The flagship trade show of SANCB (South African National Conventions Bureau) drew together some 161 buyers and 216 exhibitors from 13 African countries, to focus on sector recovery. From Conference & Meetings World…

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Hopin Raises a Further $450m of Investment

Hopin has raised $450 million in Series D investment. Since February 2020, the virtual meetings platform has raised over $1 billion in all. The new round values Hopin, formed in 2019, at $7.75 billion. It has scaled from six to over 800 employees in over 47 countries since the start of 2020. From Conference News…

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Sustainability Study Maps Greener Travel

New GBTA (Global Business Travel Association) research has collected industry and external stakeholder insights to benchmark perceptions, priorities and actionable opportunity for more sustainable business travel. Barriers to making business travel more sustainable include higher costs, limited data, and lack of access to information. From Meetings International…

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Berlin Offers Recovery Relaunch Programme

The German capital has launched initiatives to help the recovery of business events, conferences and trade shows. The city’s Relaunch Programme will include marketing campaigns, a MICE Acquisition Task Force, international customer event BESTIVAL 2022 and the extension of the Berlin Congress Fund, as well as other plans over two years. From Association Meetings International…

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White Paper Recovery Roadmap Released

The pandemic offers a chance for the global business events sector to reinvent itself. So says a white paper and recovery roadmap just jointly released by PCMA, the Singapore Exhibition and Convention Bureau, Singapore Tourism Board, as well as Iceberg partner UFI. But the paper also details havoc already wreaked upon the industry. From PCMA…

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The Convention Centre Putting Sustainability at its Heart

From M&IT, GM John Burke on making sustainability a core business strategy at Kuala Lumpur Convention Centre: As sustainability becomes a critical focus for the global MICE industry, the Kuala Lumpur Convention Centre has emerged as a trailblazer. Recently awarded Best Sustainability Initiative (Convention Centre) at M&C Asia Stella Awards 2024, the convention centre’s efforts…

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