Education

Destinations International | Intellectual Capital Certificate Program

The Intellectual Capital (IC) certificate program caters to destination sales and services professionals at all career stages. This program provides participants with vital knowledge and practical skills to effectively utilize the community’s infrastructure and economic resources, human and social connections, as well as cultural and creative assets. These capabilities directly contribute to the success of…

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Destinations International | 30 Under 30 Program

Destinations International is committed to investing and preparing the leaders of tomorrow, developing future industry leaders that represent a diverse set of backgrounds and perspectives. Investing in the future generation of destination experts, 30 individuals under the age of 30 are selected annually to gain valuable industry networking opportunities and increased thought leadership throughout the…

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Destinations International Advocacy Resourses

Our advocacy team has put together resources to help destinations pivot their stakeholder messaging to one centered around the organization’s true customer: the resident. Take a look at videos, case studies, lexicons and more information that will help you communicate the value of your organization to your entire community.

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Feeling the Pulse Webinar

This webinar, hosted by Guy Bigwood, CEO and Chief Changemaker, GDS-Movement, explored the 2023 GDS-Index results and celebrated the GDS-Awards winners and their success stories. In the recording of the Feeling the Pulse webinar celebrating results and winners, you can discover insights and trends from the data we’ve collected and learn about the projects that…

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PCMA Courses & Certifications

Become an authority on live stream and digital events; master the art of event measurement, from event conception to post-event debrief; crack the code on producing hybrid events that work for your organization’s needs, budget, and technology; solve complex business challenges with innovation-driven strategic solutions – study on-the-go and on your schedule with PCMA…

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Equity, Diversity & Inclusion Resources

Destinations International recognizes the importance of cultivating a tourism industry that represents a wide variety of individuals at all levels, celebrating the broad range of human differences among us, while embracing the commonalities we share. Our association is committed to transforming destination communities through thought leadership, best practices and tools based on equity, diversity and…

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Impact Strategy and Measurement Masterclass, Online

Currently, only a small number of destinations have clearly defined legacy and impact strategies and use outcome and impact indicators to monitor their non-financial performance. Go to the next level of performance: learn the latest social impact theories and approaches to enable you to develop a robust impact strategy and implement measurement processes to monitor…

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LOOK AHEAD with Anna | Q&A for Business Event Professionals

Every Wednesday, Iceberg Ambassador Anna Look hosts a FREE Q&A session to motivate & inspire business event professionals. Boost your week, ready to slay your 2023 sales targets with Anna’s industry trends insights and advice on tackling your specific prospecting worries. Let Anna help you get unstuck with tips, tricks and motivation.

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PODCAST | Create Enduring Value with Sustainability Projects

GDS-Movement and Meet4impact changemakers, Jessica Vandy and Alexis Kereluk, and Simpleview’s Future Tourism Group lead, David Peacock, discuss how to how to build momentum and action to develop lasting positive value through sustainability efforts that continuously support more regenerative tourism on the Future of Tourism podcast. “We need to take a very careful look at…

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How to Include Sustainability Into Conference Planning

Discover how Singapore, as a premiere business event destination, can help you organize impactful conferences. In this special Knowledge Capital Boardroom MiniCourse, Carrie Kwik, Executive Director Europe, Singapore Exhibition and Convention Bureau, explains what makes Singapore so special when it comes to organizing high-quality association events that will have long-lasting legacies both for your organization…

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Northstar Learning Academy, Online

On-demand education from experienced industry professionals: This series of lessons can be reviewed at your own pace, on-demand, saving your progress as you go. At the end, you will take a quiz on what you’ve learned to receive a certificate of completion for CMP credits.

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Destinations International | 2023 CDME Courses

The CDME program prepares senior executives, who want to advance their careers to blend theory with experience and application of knowledge to help industry leaders thrive in a constantly changing environment. The program focus is on vision, leadership, productivity and implementing business strategies.

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Storytelling and Communication Strategies for Regeneration, Online

In this dynamic and fun Masterclass we will explore traditional communication strategies and how they can be applied to communicating sustainability and enhance its purpose. You will be introduced to remarkable examples of storytelling by destinations and brands that inspire and elevate sustainability and make it accessible to broader audiences. We will explore behaviour change…

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ICCASkills | Global Accreditation for the Meetings Industry

CCASkills delivers the only globally recognised certification for suppliers in every sector of the meetings industry. From juniors to executives, ICCASkills benefits meetings services professionals at any stage of their career. The two different certification tracks offer tailored learning paths and advanced course content. All instructors are industry experts with proven teaching abilities and international…

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Destinations International | On-Demand Webinars

The Online Learning Center delivers the education you and your team need to stay on top of industry trends and keep your destination relevant and growing. It’s easy and convenient, all online 24/7!

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Destinations International | PDM Certificate Program, Online

The Professional in Destination Management (PDM) certificate program provides those new to the destination organization side of the industry (less than one year of experience) with cutting-edge education, offering entry-level personnel the critical skills and knowledge necessary to start their careers in the travel and tourism industry. The updated PDM certificate program is now online, available…

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UFI Global Policy Leadership Series: Enabling Trade & Society

Over the course of the year, this series will bring you 1 on 1 interviews featuring economic, trade, and tourism officials from around the world in conversation with UFI. These discussions are intended to nurture the dialogue between government and industry on a global scale. We will hear directly from government representatives about their economic…

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UFI Certified Professional (UCP) Qualification

UCP is a self-paced, self-select educational offering, allowing participants to create a tailored experience unique to them. It’s available to both UFI members and non-members. Participants will have the opportunity to receive an UFI endorsement for their professional education received through UFI offerings. The UCP programme includes existing UFI educational programmes as well as modules…

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GainingEdge | Online Professional Development

Enhance your career with short, industry courses or build organizational capabilities with relevant company learning for immediate impact. Our extensive on-site training and coaching programmes are now online to make them more easily accessible for business event professionals anywhere. The content has been specifically designed for convention bureaus, convention centres and any suppliers to the…

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BestCities Resources & Learning

Access our free library of industry-leading templates and checklists to guide you through every stage of your international conference planning. Read the latest industry trends, opinion pieces and best-practice guides to shaping international events, straight from some of the world’s foremost experts. Read the latest industry trends, opinion pieces and best-practice guides to shaping international events,…

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Found 15 Education Results

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17 November 2023

CDME Course, Ontario, Canada

The CDME program prepares senior executives, who want to advance their careers to blend theory with experience and application of knowledge to help industry leaders thrive in a constantly changing environment. The program focus is on vision, leadership, productivity and implementing business strategies.

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20 November 2023

ICCASkills | CICS Course, Luxembourg

ICCASkills Certified International Convention Specialist (CICS) Course | Unlock your potential and elevate your career. This course is designed for early and mid-level professionals, or young graduates wanting to gain hands-on knowledge about the industry and become a specialist in the field. No minimum experience required. Gain insights and knowledge on all aspects of the…

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1 December 2023

Working With Your Venue to Reduce Your Environmental Impact

Join us for our newest PCMA ELI subscriber, and PCMA and CEMA member-exclusive benefit, Flash Fridays! Most event planners care deeply about the carbon footprint of our events, but oftentimes, with limited resources and budget, it can be difficult to figure out how to make a difference and where to start. The venue you select…

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4 December 2023

ICCASkills | CICS Course, Amsterdam, The Netherlands

Certified International Convention Specialist (CICS) Course | This course is designed for early and mid-level professionals, or young graduates wanting to gain hands-on knowledge about the industry and become a specialist in the field. No minimum experience required. This 5-day course take place at ICCA Head Office in Amsterdam, the Netherlands. We recommend learners studying…

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4 December 2023

ICCASkills | CICE Course, Amsterdam, The Netherlands

Certified International Convention Executive (CICE) Course | This course is designed for higher-level executives to learn about new strategies and business models to elevate the level of the industry for meeting suppliers. This 5-day course take place at ICCA Head Office in Amsterdam, the Netherlands. We recommend learners studying 1 hour per chapter prior to…

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6 December 2023

Feeling the Pulse webinar: Exploring Impact and Legacy

Join us for a global conversation on impact and legacy as we celebrate and hear from our recent GDS-Movement & #MEET4IMPACT Impact Award finalists. This interactive session aims to foster a community of future impact and legacy practitioners. Hear from BESydney, Göteborg & Co, Fáilte Ireland and Meet in Ireland, Glasgow Convention Bureau, and Visit…

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7 December 2023

Feeling the Pulse webinar: Exploring Impact and Legacy

Join us for a global conversation on impact and legacy as we celebrate and hear from our recent GDS-Movement & #MEET4IMPACT Impact Award finalists. This interactive session aims to foster a community of future impact and legacy practitioners. Hear from BESydney, Göteborg & Co, Fáilte Ireland and Meet in Ireland, Glasgow Convention Bureau, and Visit…

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19 February 2024

AIME 2024 Knowledge Programme, Melbourne, Australia

The Knowledge Program is the launchpad for the global events industry to come together, immerse in learning, growth and inspire events for next year and beyond. The theme for 2024, ‘The 4Ps of Glocalisation’, draws inspiration from the AIME global community’s wish of harmonising the relationship between global insights and local nuances.

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19 February 2024

ICCASkills | CICE Course, Luxembourg

Certified International Convention Executive (CICE) Course | Enhance your skills and accelerate your growth. This course is designed for higher-level executives, with 3+ years of management experience or CICS graduates, to learn about new strategies and business models to elevate the level of the industry for meeting suppliers. 7 modules with 35 Chapters for the…

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5 March 2024

ICCASkills | CICS Course, Online

ICCASkills Certified International Convention Specialist (CICS) Course | This course is designed for early and mid-level professionals, or young graduates wanting to gain hands-on knowledge about the industry and become a specialist in the field. No minimum experience required. Two two-hour online sessions take place on Tuesdays and Thursday weekly for 8 weeks. We recommend…

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6 March 2024

ICCASkills | CICE Course, Online

Certified International Convention Executive (CICE) Course | This course is designed for higher-level executives to learn about new strategies and business models to elevate the level of the industry for meeting suppliers. Two two-hour online sessions take place on Mondays and Wednesdays weekly for 10 weeks. We recommend learners studying 1 hour per chapter prior…

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11 March 2024

UFI-Exhibition Management School (March 2024), Online

The industry education programme for exhibition organisers. The curriculum was developed jointly with the UFI community, making it a programme designed by exhibition organisers for exhibition organisers. The UFI-EMS is part of the UFI Certified Professional designation and awards 20 foundation credits.

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13 May 2024

IMEX Frankfurt | Free Specialist Education

At IMEX you can enjoy expert education, explore the latest event trends and experience your most productive days of the year. Whether you’re an events newbie or a pro (or anything in between), IMEX 2024 is exactly where you need to be. And as an added bonus – attendance is completely free.

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10 June 2024

ICCASkills | CICS Course, Luxembourg

ICCASkills Certified International Convention Specialist (CICS) Course | Unlock your potential and elevate your career. This course is designed for early and mid-level professionals, or young graduates wanting to gain hands-on knowledge about the industry and become a specialist in the field. No minimum experience required. Gain insights and knowledge on all aspects of the…

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24 August 2024

38th CityDNA Summer School 2024, Brno, Czech Republic

The CityDNA Summer School provides great insights into the structure and functioning of the Meetings Industry. Our programme, filled with up-to-date and cutting edge examples of European best practice, lays out a comprehensive framework for you to build your expertise in one of the tourism industry’s most lucrative sector. It is perfect for those just…

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