Education

Impact Strategy and Measurement Masterclass, Online

Currently, only a small number of destinations have clearly defined legacy and impact strategies and use outcome and impact indicators to monitor their non-financial performance. Go to the next level of performance: learn the latest social impact theories and approaches to enable you to develop a robust impact strategy and implement measurement processes to monitor…

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LOOK AHEAD with Anna | Q&A for Business Event Professionals

Every Wednesday, Iceberg Ambassador Anna Look hosts a FREE Q&A session to motivate & inspire business event professionals. Boost your week, ready to slay your 2023 sales targets with Anna’s industry trends insights and advice on tackling your specific prospecting worries. Let Anna help you get unstuck with tips, tricks and motivation.

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PODCAST | Create Enduring Value with Sustainability Projects

GDS-Movement and Meet4impact changemakers, Jessica Vandy and Alexis Kereluk, and Simpleview’s Future Tourism Group lead, David Peacock, discuss how to how to build momentum and action to develop lasting positive value through sustainability efforts that continuously support more regenerative tourism on the Future of Tourism podcast. “We need to take a very careful look at…

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How to Include Sustainability Into Conference Planning

Discover how Singapore, as a premiere business event destination, can help you organize impactful conferences. In this special Knowledge Capital Boardroom MiniCourse, Carrie Kwik, Executive Director Europe, Singapore Exhibition and Convention Bureau, explains what makes Singapore so special when it comes to organizing high-quality association events that will have long-lasting legacies both for your organization…

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Northstar Learning Academy, Online

On-demand education from experienced industry professionals: This series of lessons can be reviewed at your own pace, on-demand, saving your progress as you go. At the end, you will take a quiz on what you’ve learned to receive a certificate of completion for CMP credits.

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Destinations International | 2023 CDME Courses

The CDME program prepares senior executives, who want to advance their careers to blend theory with experience and application of knowledge to help industry leaders thrive in a constantly changing environment. The program focus is on vision, leadership, productivity and implementing business strategies.

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Storytelling and Communication Strategies for Regeneration, Online

In this dynamic and fun Masterclass we will explore traditional communication strategies and how they can be applied to communicating sustainability and enhance its purpose. You will be introduced to remarkable examples of storytelling by destinations and brands that inspire and elevate sustainability and make it accessible to broader audiences. We will explore behaviour change…

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ICCASkills | Global Accreditation for the Meetings Industry

ICCASkills delivers the only globally recognised accreditation for suppliers in every sector of the meetings industry. From juniors to executives, ICCASkills benefits meetings services professionals at any stage of their career. The two different certification tracks offer tailored learning paths and advanced course content. All instructors are industry experts with proven teaching abilities and international…

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Destinations International | On-Demand Webinars

The Online Learning Center delivers the education you and your team need to stay on top of industry trends and keep your destination relevant and growing. It’s easy and convenient, all online 24/7!

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Destinations International | PDM Certificate Program, Online

The Professional in Destination Management (PDM) certificate program provides those new to the destination organization side of the industry (less than one year of experience) with cutting-edge education, offering entry-level personnel the critical skills and knowledge necessary to start their careers in the travel and tourism industry. The updated PDM certificate program is now online, available…

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UFI Global Policy Leadership Series: Enabling Trade & Society

Over the course of the year, this series will bring you 1 on 1 interviews featuring economic, trade, and tourism officials from around the world in conversation with UFI. These discussions are intended to nurture the dialogue between government and industry on a global scale. We will hear directly from government representatives about their economic…

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ECM | The Power of Community: Knowledge Sharing, Best Practice,...

For ECM members and by ECM members: When we ask, what you want, you always want to hear more from each other – what is everyone else doing? How is everyone else facing this challenge or juggling these conditions? How are you measuring your progress, communicating with your stakeholders, planning your marketing, involving your local…

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BestCities | Hybrid Meetings: How to prepare for the new normal

While the global meetings industry continues to find its footing after the global pandemic, hybrid events are emerging as the best of both worlds. BestCities’ multi-hybrid Community Café asked industry leaders in Cape Town and Copenhagen to share their thoughts on the future of hybrid events, and also provide tips on hosting them successfully. Watch…

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UFI Certified Professional (UCP) Qualification

UCP is a self-paced, self-select educational offering, allowing participants to create a tailored experience unique to them. It’s available to both UFI members and non-members. Participants will have the opportunity to receive an UFI endorsement for their professional education received through UFI offerings. The UCP programme includes existing UFI educational programmes as well as modules…

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UFI CONNECTS | Online Talks, Sessions & Panels

UFI connects is a way to stay connected, to get through this pandemic, and to be ready for the time afterwards. It is a programme of regular talks, panels, and webinar sessions – organized by the UFI team for you. Recordings of previous sessions are available to view.

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ECM Mentor Programme

The current raging of the COVID-19 virus across the globe has already had enormous consequences for the Meetings Industry. It poses however, a whole different challenge for newly-appointed professionals in our industry whether working in CVBs, hotels, venues, PCOs all over Europe. Indeed, they are currently missing out on being at these central platforms, which are…

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M&IT Webinar | Sustainability Now!

M&IT editor Paul Harvey and isla co-founder Anna Abdelnoor are joined by a panel of experts to discuss all things sustainability: from food waste solutions and the circular economy to using hybrid and digital experiences to engage with new audiences.

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Positive Impact | Human and Child Rights Education Materials

These education materials have been created to help #eventprofs take into consideration human rights and child rights when planning an event – Understanding Human Rights; UN Guiding Principles on Human and Business Rights, SDG 16: Peace, Justice and Strong Institutions; How to Talk to Management about Human Rights; 6 top tips on planning an event…

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Positive Impact | The Future of Events Webinar Bundle

Get access to 5 webinars covering the future of events across 2021. Each webinar costs £15 so this offer will save you over 30%. 100% of the £50 will go towards funding the Climate Action Framework for the event sector.

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AMI Webinar: Face-to-face in the shadow of Covid-19

As vaccines for Covid-19 are rolled out, international associations are tentatively planning their next in-person events. But when will it be logistically possible to convene international delegations? And when will delegates feel comfortable attending business events overseas? In this webinar, we’ll explore a realistic timeframe back to physical events, what those events might look like,…

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M&IT Webinar: Incentive travel in a pandemic? Where there’s a...

Join the acting editor of M&IT Paul Harvey and his panel of experts as he discusses the incentive travel during a pandemic in his live talk. For many corporate professionals the I in MICE is one of the most exciting aspects of their job. Incentives can range from a dinner-for-two voucher to an all-expenses-paid trip….

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AIPC Convention Centre Reopening Crisis Management Masterclass

This interactive crisis management workshop aims to help participants prepare for a smooth, successful venue reopening period. For many facilities and their management, challenges around changing reopening requirements, national vaccination programs, mutations of the Covid virus, stakeholder concerns, and media attention combine to give cause for concern around the time period in which reopening ‘towards…

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ECM COVID-19 Resource Centre | A New Tomorrow

ECM wants to continue to empower the conversation during this unprecedented situation with a new initiative, “A New Tomorrow”.  The purpose is to share ideas and challenges, find inspiration in new practice and different approaches, and envision together with all of our members, a new future of destinations rebuilt and conventions reimagined to meet new…

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GainingEdge | Online Professional Development

Enhance your career with short, industry courses or build organizational capabilities with relevant company learning for immediate impact. Our extensive on-site training and coaching programmes are now online to make them more easily accessible for business event professionals anywhere. The content has been specifically designed for convention bureaus, convention centres and any suppliers to the…

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WEBINAR | JMIC Manifesto For Economic Recovery Using Business Events

JMIC, together with AIME, IBTM, IMEX and Meetings Africa, have released a 2-part webinar showcasing the industry speaking with one voice. All the major trade shows for our industry, leaders of associations and leading experts in our sector haved united to put together a joint message – to governments, decision makers, stakeholders – about the…

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GainingEdge Resources

News, Insights, ‘EdgyThinking’ and Case Studies… As a leader in the international business events market we offer access to benchmark performance data and best practices from around the world. We bring the expertise of a diverse group of professionals comprising business events market expertise, convention bureau operational expertise, business development expertise as well as convention…

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BestCities Resources & Learning

Access our free library of industry-leading templates and checklists to guide you through every stage of your international conference planning. Read the latest industry trends, opinion pieces and best-practice guides to shaping international events, straight from some of the world’s foremost experts. Read the latest industry trends, opinion pieces and best-practice guides to shaping international events,…

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19 April 2023

Completing the Event Impact Analysis Circle with the Local and Public...

The Fourth Module of the Event Impact Calculator (EIC), the Local and Public Events Module (LPE), was launched in 2019 to complete the Event Impact Analysis Circle. Since then, many Destination Organizations and their partner Convention Centers/Venues use this Module to tell the entire story of Event Impact in their destination. Join us for a…

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2 May 2023

Storytelling and Communication Strategies for Regeneration

In this dynamic and fun Masterclass we will explore traditional communication strategies and how they can be applied to communicating sustainability and enhance its purpose. You will be introduced to remarkable examples of storytelling by destinations and brands that inspire and elevate sustainability and make it accessible to broader audiences.

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3 May 2023

Webinar | Effective Strategies for Sustainable Events

Collaboration is the key to making progress on sustainability in the events industry. A growing number of meeting professionals are working with experts and one another to craft sustainability policies and action plans. Join us for this interactive discussion as we share practical advice and best practices, while looking at what’s been put in place…

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15 May 2023

AIPC Canadian Academy, Toronto

Global industry thought leaders will share their insights and knowledge with the participants in a campus-like environment and will be available throughout the duration of the programme to provide coaching and guidance when it comes to the team challenges, which aim to shape the future of convention centre management. Next to learning and shaping, connecting…

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13 June 2023

UFI Operations and Services Forum 2023, Maastricht, The Netherlands

The UFI Operations & Services Forum is a one-day event targeted at senior exhibition industry professionals from around the world. The Forum is organised by UFI’s Operations and Services Working Group, a member-driven body comprising organizers, venues, and suppliers. The Forum will take place from 13–14 June 2023, at the MECC Maastricht and is open to…

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13 June 2023

UFI HR Forum, Maastricht, The Netherlands

The UFI HR Management Forum is a “must-attend” event for any professional wishing to gain insight into innovative talent retention and recruitment strategies, and to discover best-practice examples from across the exhibition industry and beyond. They will join HR directors, team managers and executives who have all benefitted from taking part in past UFI HR Forums.

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15 June 2023

ICCA Destination Marketing Small European Business Workshop, Stavanger...

ICCA Business workshops are a quick and effective way to get a well-informed overview of what offers are available on the market from ICCA members and to exchange knowledge and best practices between associations and meeting suppliers. ICCA Business workshop offer an informal and small platform for associations and meeting suppliers to interact, and thus attendance is capped at 30 persons (15 ICCA…

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19 June 2023

UFI Exhibition Management School, Online

Work alongside industry peers and grow your global network; continue to stay on top of market trends and developments in the exhibition industry. The programme will cover a wide range of relevant industry topics; set to two hours per topic, the online UFI-EMS will allow you to take part in the training in addition to…

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25 June 2023

PCMA | EduCon 2023, Montreal, Canada

EduCon’s energetic, immersive and provocative program attracts thought leaders, event marketers, experience designers and business events strategists from around the world. EduCon is known industrywide for its innovative approach to education — and the small-group learning that builds lasting relationships.

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26 August 2023

37th CityDNA Summer School, Gdansk, Poland

The Summer School provides great insights into the structure and functioning of the Meetings Industry. Our programme, filled with up-to-date and cutting edge examples of European best practice, lays out a comprehensive framework for you to build your expertise in one of the tourism industry’s most lucrative sector. It is perfect for those just starting…

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31 August 2023

2023 Certificate in Regenerative Destination Management

Learn how to manage destinations through regenerative business models, destination stewardship approaches, and stakeholder engagement methodologies. We are all under pressure: visitor economies, their host communities, the earth, and the vulnerable. We need a new approach to recover, flourish, and thrive.

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7 September 2023

CityDNA | 18th TourMIS Users’ Workshop & International Seminar...

The 18th TourMIS Users’ Workshop & International Seminar will be hosted in Vienna, September 7-8, 2023. It is organised jointly by City Destinations Alliance, the European Travel Commission & Modul University Vienna and is aimed at city, regional, national, and international tourism organizations, as well as universities and companies from the hospitality and tourism industry. It is directed toward managers,…

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18 September 2023

UFI Exhibition Management School, Online

Work alongside industry peers and grow your global network; continue to stay on top of market trends and developments in the exhibition industry. The programme will cover a wide range of relevant industry topics; set to two hours per topic, the online UFI-EMS will allow you to take part in the training in addition to…

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