The Visitor Experience Expert Meeting offers a mix of incentive and exchange opportunities for all attendees, so participant diversity is of great importance. This event is for managers and TIC front office professionals coming from small and large cities and working for either public or private tourist information organisations – CityDNA members or not.
Across Europe, CVBs are navigating rapid shifts in expectations, competition and complexity, yet there are few opportunities designed specifically for them to step back, connect with peers and reflect on how we operate, collaborate and evolve. This meeting fills that gap, combining focused discussions and informal networking. The event is open to all CVBs.
The Business Operations Summit is a cross-functional gathering of destination organisation professionals in finance, human resources, operations and technology. This year’s summit will provide insight on post-pandemic recovery from an organisational perspective, focusing on new ways to think about how destination organisations are organised, staffed and operated.
The AIPC Sales & Marketing Summit is designed specifically for commercial leaders and senior professionals working in convention centres and venues who are responsible for driving revenue, market positioning and client relationships. Participants gain insights into current issues, industry trends and key customer perspectives, helping them prepare for the intense competition on the show floor.
The AIPC Operational Excellence Summit offers a high-level forum for convention centre professionals navigating increasing operational complexity, rapid technological change, and rising expectations around sustainability, security and customer experience. It is designed for the people who actually make events happen, from operations directors and operational excellence leaders to technical, AV, ICT and facilities managers.
The AIPC Academy is designed for convention centre professionals seeking to broaden their industry knowledge, strengthen their leadership capabilities, and prepare for increased management responsibilities within an evolving global events landscape. It provides a valuable platform for previous graduates and experienced industry professionals looking to continue developing their strategic thinking, professional network and industry perspective.
An immersive leadership programme designed to develop the next generation of convention centre leaders through practical learning, site visits and peer collaboration. Delivered by AIPC, CCC, and IAVM, the high-impact programme covers operations, strategy, and finance – with global experts, hands-on learning, and powerful networking.
Finding the right destination feels more challenging than ever. This webinar breaks down some of the shifts happening in the market — and the smart moves planners are making in response. From tapping into second‑ and third‑tier cities to rethinking timelines, expectations and negotiation tactics, you’ll find out what’s working right now.
Choosing the right destination is one of the more strategic decisions a planner can make, yet the process is often driven by routine, convenience or budget alone. This webinar focuses on site selection as a strategic tool, demonstrating how the right location can reinforce your event’s purpose, energize and engage attendees, and drive measurable outcomes.
The ICCA Business Workshop, hosted by the Meetings & Events Management Sector, will bring together up to 15 ICCA Members from the Meetings & Events Management, Destination Management, and Venues & Hotels sectors from around the world for one-to-one business meetings and to explore St. Julian’s association offering.
The ICCA Pharma Compliance Training takes place for the first time in December 2026, bringing together representatives of medical and pharmaceutical associations for two intensive days of learning, exchange and best‑practice sharing in Düsseldorf, a dynamic healthcare and life sciences hub. Open to association professionals who are event leads and meet the criteria.
ICCASkills is a fantastic way to increase your own brand value proposition as an ambitious – and committed – professional working in the international events and meetings industry. This course is designed for higher-level executives to learn about new strategies and business models to elevate the level of the industry for meeting suppliers.
Designed for event professionals responsible for education strategy, speaker management, and programme development, this webinar explores how AI can streamline the education planning process. Participants will use Spark to support speaker outreach, contract drafting, bio development, agenda planning, and session preparation, gaining practical tools to help build stronger education programmes and better support speakers.
A focused, global virtual experience that expands advocacy beyond government relations—bringing together destination leaders, boards, partners, and community stakeholders. Gain practical tools, shared language and clear next steps to strengthen advocacy in your destination. Advocacy is now essential for securing funding and support, aligning stakeholders and communicating impact beyond tourism…
The UK’s leading event for meetings and events professionals, where the industry comes together for two days of fresh ideas, powerful connections, and unmissable opportunities. Exhibitors come from all corners of the globe, with over 80 international destinations represented, and a diverse exhibitor base, including hotels, destinations, destination management companies, conference centres, venues, technology suppliers…
CEMA Summit is the annual moment that brings the world of event marketing together to compare strategies. We test ideas, we track lessons learned, and we unpack the best practices emerging as the industry evolves. Join event marketers from around the globe for three days of practitioner-led education, global case studies, and candid, future-focused conversation.
Exclusive 3-day masterclass in Luxembourg for association leaders to enhance skills in creating, executing, and evaluating impactful activities promoting social, economic, and environmental progress. Featuring a programme crafted in collaboration with #MEET4IMPACT, GainingEdge and Business Events Sarawak as the Seed Fund Contributor.
Meeting tourism has always been a changing and dynamic industry. The behaviours and the needs of our clients are constantly changing, and our organisations face a much more competitive and demanding market. Learners will: Strengthen key skills to outshine competitors; Reinforce expertise with new strategies and insights; Stay current and competitive in a changing industry.
A more structured and transparent RFP process empowers associations to compare partners on equal footing, identify the destinations that truly align with their mission, and make more intentional, impact-driven decisions. This session will explore how clearer criteria, phased approaches, and mission alignment can transform RFPs from procurement tools into strategic partnership frameworks.
Taking place at IMEX Frankfurt 2026, ICCA Business Intelligence Database Training offers members a quicker, smarter user experience; giving access to data, stats, reports, and analysis to uncover more business opportunities. Key features include: Improved integration, Intuitive modern user interface, Customised meeting search tools, Notification system, Smart recommendation engine.
The traditional pre-IMEX Association Expert Seminar has evolved into the Association Circle, designed to elevate and upskill the meetings and association community, strengthening its ability to remain future-proof and resilient. By focusing on complex, strategy-driven topics, the initiative challenges participants to deepen their expertise and advance their knowledge to the next level.
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