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57th ICCA Congress: Highlights of Four Days in Dubai

The 57th ICCA Congress took place last month in Dubai. The four-day industry event was the biggest the International Congress and Convention Association had ever held outside of Europe, with 1,156 attendees from 70 countries. ICCA’s Charity Run ‘N’ Walk, the Farewell Dinner and three sets of awards were among the highlights. From SoolNua blog and news…

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Ensuring Accessibility: A Planner’s Guide to Best Practice

Accessibility is a concept buzzing around the business events industry, but what do planners need to know to ensure awareness at congresses? According to new research from Iceberg partners BestCities Global Alliance and GainingEdge, working with Rehabilitation International, universal accessibility is now key to business growth, knowledge sharing and increased competitiveness for destinations. From PCMA…

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Incredible Impacts: A Winning Approach to Creating Legacy

The second round of grants from the International Congress and Convention Association and BestCities Global Alliance’s “Incredible Impacts” awards have just been awarded to associations whose meetings create longterm legacies. Jane Cunningham, Director of International Associations at BestCities, breaks down this year’s winning entries and discusses what the judges are looking out for. From BestCities Global Alliance…

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MEET RĪGA: The Outsourcing, Insourcing Debate

As more associations create event departments, some see less value in the work of professional congress organisers. So are associations’ event departments taking over what PCOs or destination management companies bring to the table, and what does that actually mean? Aigars Smiltans, director of MEET RĪGA, explains. From Boardroom…

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Incentive Travel: Weathering the Headlines

Now companies have to respond almost immediately to bad publicity, overreaction is the danger. When the positive benefits of an activity aren’t understood, the damage can be even greater. Our incentive specialist looks at headlines the sector has weathered and what they say about the real value of incentive travel. From SoolNua’s Pádraic Gilligan at Padraicino…

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Associations Growing Global I: International Coach Federation

The Iceberg is publishing a series of interviews jointly produced by our partners Boardroom and the Global Association Hubs Partnership. The contributors are all addressing the increasing decentralisation and globalisation of large international associations. The series is starting with Magdalena Mook, Executive Director and CEO of ICF, the International Coach Federation. From Global Association Hubs Partnership…

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Sydney Speaker Series Luncheon 2018: An Iceberg Special Report

Politician, diplomat and educator Baroness Amos has given the keynote at a Sydney Speaker Series luncheon in London. The event was delivered in partnership between Business Events Sydney and ICC Sydney, and was hosted by the High Commission of Australia. The Iceberg itself was invited to attend, and was even able there to interview BESydney CEO Lyn Lewis-Smith….

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Meetings Need to Become Part of the Innovation Economy

Meetings need to become part of the innovation economy, according to the recent ICCA Congress in Dubai, and this “new industrial revolution” needs fresh thinking from suppliers. The discussion included city expert Greg Clark and Vienna’s Christian Mutschlechner, who joked that planners might soon 3D print their own venues. From editor’s blog at Meetings & Incentive Travel…

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Global Economic Significance of Business Events: Video

A new study has found that the business events industry boosts global gross domestic product by $1.5 trillion. Karen Kotowski, CEO of the Events Industry Council, which is behind the Global Economic Significance of Business Events report, discusses its findings with Carina Bauer, CEO of IMEX, which was one of the partners in the research. From IMEX…

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Mike Cannon: The Sarawak Outsider Returns to AACB

Mike Cannon, former Executive Director of the Association of Australian Convention Bureaux, was recently in Sydney to collect an AACB Hall of Fame plaque. During he visit he gave an interview on affordable events, Australia’s new Business Events Bid Fund, regional meetings, future challenges for convention bureaux, and their value to members. From CIM News Magazine…

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Incentive Travel and Higher Purpose: Not What or How, But Why?

The recent Incentive Travel Industry Index has detected changes in the sector’s rationale. While the top reasons remain sales, revenue and overall profitability, some “softer” objectives have climbed up the rankings and are impacting event design and desired outcomes. In particular, improving relationships between workers and management now holds second place. From SoolNua’s Pádraic Gilligan at Padraicino…

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Transformative Tech and Mission Critical Meetings

Technology is transforming the way the world does business. Business events facilitate this as the place where tech startups gain exposure. But should the meetings industry also be preparing the world for the workplace transformation that technology will bring? Perhaps its role is mission critical to our future, says PCMA leader Sherrif Karamat. From PCMA…

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IMEX America 2018: Four Industry Trends Across the Show Floor

IMEX America has taken place in Las Vegas. A key focus for this year was corporate social responsibility and sustainability, including another Legacy Wall (pictured), and MPI’s call for planners to be “legacy creators”. Also topical: wellness and support for attendees, and sector collaboration, like IAEE, MPI and SITE’s Global MICE Collaborative. From Bizbash…

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The Minneapolis Convention Center: Sustainability for Staff

In 2011 the Minneapolis Convention Center’s leaders talked to their staff about what mattered most to them. Sustainability turned out to be the top priority. The intervening years have seen recycling performance measurement, goal setting and signage improvements, resulting in the current 60 percent recycling rate. The venue is also reducing water usage. From PCMA…

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The Association Model: Not a Dead End After All, Says Research

The rise of the ‘individual’, modern consumerism, social media, open-source publishing: all have been cited as reasons why the traditional association model is doomed. It’s a viewpoint which does assume that associations are incapable of self-reform. And yet industry research keeps showing the number of international association meetings going up and up. From Association Meetings International…

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The Hague & Partners: Awarding North Sea Sustainability Legacies

It’s the job of a convention bureau to promote destination assets. In 2017 The Hague & Partners created an awards programme to highlight innovative local organisations and professionals. This year the scheme was expanded further to showcase sustainability initiatives leveraging The Hague’s location as the only Netherlands city on the sea. From PCMA Convene…

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