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25th UK Conference and Meeting Survey Launched

Venues are being urged to get involved with the 2018 UK Conference and Meeting Survey. Now in its 25th year, UKCAMS focuses on the value and volume of the market and the performance of venues. It also highlights market trends. New this year is a section about the targeting and securing of international events. From…

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Westminster Bubbles: New Minister Keen to Engage, Says BVEP

New Tourism Minister Michael Ellis is keen to develop a positive agenda for the events industry, says Business Visits and Events Partnership Chair Michael Hirst. As discussed in the last “Westminster Bubbles”, the minister was appointed in the January reshuffle, replacing John Glen and resetting government dialogue with the industry. Photo: Chris McAndrew. From…

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Westminster Bubbles: A Voice at the Table

The Iceberg previously reported the Business of Events Senior Leadership Forum that recently brought the UK government and its meetings industry together (Opinions: “Westminster Bubbles: A Meeting of Minds”). Now Events Industry Board Chair Nick de Bois, himself a former MP, weighs in with his own view of the session. From editor’s blog at…

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Westminster Bubbles: A Meeting of Minds

At a reception near Parliament ahead of the Business of Events Leadership Forum, UK tourism minister John Glen promised to help the meetings industry work directly with government to win business. And Michael Hirst, chair of the Business Visits and Events Partnership, thinks the sector’s standing with government has never been greater. From editor’s blog at…

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Meetings and Events Pitch for a UK Industrial Strategy Deal

The events and meetings industry will play a key role within UK tourism’s application for a sector deal in the government’s post-Brexit industrial strategy. In a document agreed by the Tourism Industry Council, growing Britain’s market share in meetings is cited as a goal of extending the tourism season year-round. From…

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A Warning “Or Everyon”: Theresa May and THAT Speech

It was a speech the embattled UK Prime Minister was hoping would go rather better than it did. First, a prankster breached security to hand Theresa May a fake P45 (a UK termination of employment form). Then she lost her voice. Even the set designer received an unexpected “F” (and later “E”). From CIM News Magazine…

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UK Venues and Agencies Tightening Up Security

UK venues have tightened up on security over the last six months, and agencies booking hotels and venues are increasingly asking questions about it. An HBAA survey found that over 63 percent of venues had reviewed or changed arrangements in the past half year and 42 percent had carried out simulation exercises. From…  

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UK Events All-Party Parliamentary Group Reconfirmed

Following the summer recess, the All-Party Parliamentary Group for the UK Events Industry has been formally confirmed as continuing. Core members remain the same, and say they’ll continue keeping the industry high on Parliament’s agenda. The group also attracts events to the UK. Photo: UK Parliament / Jessica Taylor. From…

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No Such Thing as a Free Lunch

Rather than controversial name and shame blacklists, here’s a rather more creative solution to the problem of discouraging the attendance of FAM trip freeloaders. Charge an appropriate token entry fee… and then donate the proceeds to industry charity Meeting Needs. Some clever thinking at Cliveden House in Berkshire, United Kingdom, from the editor’s blog at…

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Three Quarters of Planners will Drop Venues over Service

Three quarters of event planners will not return to a venue if they receive bad service, according to a survey by the Victory Services Club. 84 percent think quality of service is one of the most important aspects of the overall experience. 61 percent base their booking decision on first contact and staff attitude. From…

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Focus Groups Discuss Industry Mental Health in UK’s Midlands

Businesses in the UK’s Midlands are being invited to join a series of focus groups to raise awareness of mental health issues in the meetings industry. The discussions are part of a campaign run by the Meetings Industry Association, and will help event professionals understand how their colleague’s organisations are building compassionate and productive workplaces. From…

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Principal’s Recruitment Principles

The UK meetings and events industry is heavily dependent on foreign labour. The effect of Brexit on its ability to recruit remains a unknown quantity. Even before the surprise referendum result, possibly the country’s biggest independent conference group, Principal Hotel Company, created a training academy which is now attracting local talent. From the editor’s blog at…

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