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Keeping Events Safe and Secure: Ten Tips

In an age of terror attacks, natural disasters and political dissent, event safety and security is at the forefront of every planner’s thinking. But how do you deliver for delegates an environment that is as risk-free as possible? Here are ten tips to keep your meetings safe and secure. From Event Marketer magazine…

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Being a Better Delegate: A New Year’s Resolution

2018 already seems much like 2017. But the diary change not only means predicting the coming year’s trends – see three previous Opinions – but also making New Year’s resolutions. Forget drinking less, eating better and going to the gym. How about being a better delegate? From editor’s blog at Association Meetings International…

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Once Again: Time for the Crystal Ball

Here is yet another set of industry predictions for 2018, this time from a UK perspective. Brexit, mental wellbeing, wellness breaks, using bespoke apps, complying with General Data Protection Regulation, destinations like Malta and Croatia, direct hotel bookings, the role a venue can play, and the importance of quality all feature. From editor’s blog at…

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Golf: It’s a Fairway to Meet

Some consider golf a good walk ruined, but the game has always had its place in corporate culture. During the Trump presidency it might even be due a re-evaluation. Certainly golf can be a great equaliser as part of a meeting or incentive. But how to give attendees an above par experience? From Successful Meetings…

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Meeting Trends for 2018: Events Up, But Budgets Down

A second set of trend predictions suggest that while the number of meetings held will rise, budgets will tighten and costs rise. Hotel occupancy is high, but multi-event commitment and avoiding beach resorts, also sharing economy options, will mitigate spending. Security and safety, tools and technology, experience and engagement are all key. From Successful Meetings…

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The Top Five Meeting Trends to Watch in 2018

The turning of the year means Iceberg editorial partners are now predicting the trends that will shape the meetings and events industry in 2018. For one team, five key areas to watch are: the importance of diversity on stage, AI getting real, better crisis preparedness, cognitive enhancement drugs (!)… and comfortable workwear! From PCMA Convene…

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22 Days: GRB Houston During Harvey

It was 2017’s most memorable meetings industry picture story: the George R. Brown Convention Center in Houston repurposed as a mega-shelter in the aftermath of Hurricane Harvey. Over 22 days, the venue became a temporary home to over 10,000 evacuees. Chief Operating Officer Luther Villagomez relives an operation the sector won’t quickly forget. From PCMA Convene…

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Ernst & Young: Handling a “Logistical Challenge”

Event organisers ignore contingency planning at their peril. In March 2017 Ernst & Young’s Future Finance Leaders Spring Seminar had to cope with the ultimate nightmare: postponement at less than 24 hours’ notice after the terror attack on Westminster Bridge in London. The team’s handling of the logistics went on to win an award. From PCMA Convene…

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Recognition and Reward: A Targeted Approach

Picking the right motivation for an employee to meet or exceed their target itself requires a targeted approach: understanding who wants what in an incentive. It also means putting reward and recognition right at the heart of attracting and retaining top talent. The Learning Experience and American Fidelity Assurance discuss strategy. From Chief Executive…

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Convention Centres: The Gateway to What Lies Beyond

Today convention centres have to take a broader approach to the meetings sector, offering organisers a gateway to the cities and regions in which they are located. Some are effectively convention bureaux in their own right. Just how the role of major venues is changing is revealed across the thriving Australian scene. From CIM News Magazine…

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Britain Booms Despite Brexit Uncertainties

Despite eighteen months of political and economic turmoil in the UK following 2016’s shock Brexit vote, visitors are still coming, not least because of the weak pound and cheaper air fares. VisitBritain’s Chairman Steve Ridgway has been offering some thoughts on how the UK, including its meetings industry, is coping with Brexit. From Skift…

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Paul Flackett and Jane Schuldt Remembered

The holiday season is also a time to remember those who have left us during the past year. Two industry titans familiar to almost the entire sector, including the Iceberg team, passed away in 2017: IMEX Group Managing Director Paul Flackett, and former SITE President Jane E. Schuldt. With recollections of both legends, SoolNua’s Pádraic Gilligan at Padraicino…

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2017’s Business Event Lessons

From politics, security and safety to the dipping of congress statistics and how learning and education is at the forefront of growth, South African thought leaders, association heads and professionals share thoughts and predictions on where the local business events industry is heading. What lessons has 2017 taught, and what will 2018 bring? From the Event…

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Giving Back During Thanksgiving

The holiday season is a time we should all be thinking about those less fortunate than ourselves. So what better story now to tell than the charitable legacies offered by several major US convention centres during Thanksgiving… the last time that turkey was on the menu? Go and do likewise. From PCMA…

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Deborah Sexton: Thoughts on Leaving PCMA

Having just announced her imminent departure as leader of the Professional Convention Management Association, Deborah Sexton has offered further thoughts on her time at PCMA, and also the reasons and timing of her exit. Her last major event in the post will be Convening Leaders 2018 in Nashville, and a Guinness World Record attempt. From PCMA…

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The Unanswered Questions on Social Media

Pádraic Gilligan of Iceberg partner SoolNua is a expert in social media and its usage across the meetings industry. He often presents on the subject and did so with colleague Aoife McCrum at the recent IBTM World in Barcelona. He continues the session here with the audience’s feedback. From SoolNua’s Pádraic Gilligan at Padraicino…

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The 2016 RNC and the Real ROI of F2F

The Trump effect on the US’s standing as a destination is much discussed. But what about the actual meeting that helped elect him: the 2016 Republican National Convention? The RNC and its economic impact are at the centre of some thoughts about the real return on investment of face-to-face. From PCMA Convene…

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Paris: 2024 and Olympic Competition

Paris is riding high both on its new convention centre and on hosting the 2024 Olympics. But when one huge event is in town at a major destination, does that cause other large meetings to, erm… bottle out? There’s evidence this is the case, but good reasons why it shouldn’t be. From editor’s blog at…

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Coming Soon to a Screen Near You: Meetings & Events

The nature of venues and of how organisers use them is changing. If coffee shops are now suitable spaces, why not cinemas? The refurbished Stella in South Dublin – an Art Deco time capsule – is visited in this article, with some Bold ideas for small meetings featured as well. From SoolNua’s Pádraic Gilligan at Padraicino…

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A Celebration of Meetings Industry Marketing Trophies

It’s awards time again, and the marketing category of any major ceremony is always hotly contested, as for example at the recent ICCA Congress in Prague (News: “FMCCA Wins Best Marketing Award”). One Iceberg partner, SoolNua, boasts not only the Chairman of Judges of that ceremony, but also a nomination in another. From SoolNua’s Pádraic Gilligan at Padraicino…

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