Features

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Seoul’s Events Recovery: Slow and Steady

Seoul cautiously resumed business events in June, starting with exhibitions and congresses. Dental meeting SIDEX was the first large-scale example with 4,860 attendees over two days. After their firm focus on sanitation protocols, organisers confirmed two weeks later that no COVID-19 cases had arisen after it. From Meetings & Incentive Travel…

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Incredible Impacts Renewed: 2020 Submissions Open

Iceberg partners ICCA (International Congress and Convention Association) and BestCities Global Alliance have announced that their “Incredible Impacts” grants, which awards associations leaving lasting legacies, are to return for their fourth year in a row, with the partnership also renewed for a further three years. Incredible Impacts is now open for submissions, and presents an opportunity…

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News

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Guide Launched for Venue Vaccinations

Three event industry associations, AIPC, UFI and ICCA, have published a guide on how event venues can successfully operate as temporary vaccination centres. The Iceberg partners’ new “Good Practice Guide: Convention and Exhibition Centres as Temporary Vaccination Centres” contains good practice examples from February and March. From Conference News…

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Glasgow’s Ambassadors Win £84m Meetings

Glasgow says it has secured 28 new conferences during the COVID-19 pandemic, which are expected to bring in around 36,000 delegates. The events, all won since last April, could be worth £84 million to the city. Glasgow Convention Bureau worked jointly on the bids with the destination’s academic conference ambassadors. From Association Meetings International…

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Future Meeting Space Presents Research

After eighteen months of research, the Future Meeting Space innovation network of the German Convention Bureau and the Fraunhofer Institute for Industrial Engineering IAO has presented its latest study project. The main findings of the research highlight the relevance of events in organisations’ communications mix. From GCB…

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Dental Event Reopens Hong Kong Industry

The Hong Kong International Dental Expo and Symposium has marked the first return to live trade shows since the fourth wave of COVID-19 shut down operations there back in November 2020. The meeting was attended by 3,000 delegates over three days, and held with distanced seating, face masks and temperature checks. From Association Meetings International…

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JMIC Case Studies

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Business Events Legacies: JMIC Case Study Project Report

This project collected, analysed and synthesised the findings of all prior Joint Meetings Industry Council Case Studies to deliver a verdict on the broader contributions that conferences, congresses, trade shows, convention centres and bureaux deliver to destinations, communities, industries and economies. The cases were drawn from four continents: Europe, Asia, South America and Australia. The…

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11th China-LAC Business Summit 2018

The China-LAC Summit is an annual meeting organised by the China Council for the Promotion of International Trade (CCPIT) and the Inter-American Development Bank (IDB). It is a key entrepreneurial event for companies from China and the Latin American and Caribbean countries. The Punta del Este Convention and Exhibition Center in Uruguay hosted the 11th edition of the…

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Knowledge Sharing and Organisational Development Through EuroHeartCare...

The EuroHeartCare conference is one of the most important platforms for driving research publications, exchanging ideas, and forming and deepening collaborations within the field of cardiovascular nursing in Europe. It aims to support healthcare professionals in delivering the best care possible to patients with cardiovascular disease. The 2017 edition was hosted by Jönköping University in…

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International Research Conferences: The Academic Impact

The study explores the benefits and barriers for individual researchers and universities when hosting research conferences. The study has been commissioned by the Danish Council for Research and Innovation Policy – an advisory body to the Danish Minister of Higher Education and Science. Thereby the study situates the hosting of research conferences as a potential…

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London Tech Week: London & Partners

London Tech Week is a festival of live events taking place once a year across the United Kingdom capital. Having been held now for four years, it has become a key gathering for the ICT industry in London. It connects the entire tech ecosystem both within the city and beyond, shapes the future of the…

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ICC Sydney: Feeding Your Performance

Many international convention centres use sophisticated methods to measure the economic impact of business events in their host cities. Others recognise the importance of food in customer experience and promote programs like paddock to plate or food miles. ICC Sydney marries these two concepts together and takes them to a new level by measuring the…

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Research

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It’s Time – A Global Report on Destination Marketing and...

During the past twelve months, marketing activities have been severely curtailed. This global report looks at both what channels destinations have been using to remain engaged with audiences and what is being planned for the future. PR agency Davies Tanner has now launched the second stage of research to ensure continued up-to-date intelligence for the…

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Leveraging Intellectual Capital

Global convention sector consulting firm GainingEdge has launched the first annual report on leveraging the intellectual capital of convention destinations, based on an analysis of international association leadership. The research underpinning the Iceberg partner’s report identifies the relative strengths of 350 destinations via the presence of their local intellectual leaders in the governing bodies of international associations…

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Opinions

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Mark Laidlaw: The SEC From Hospital Back to Event Venue

Since the start of the crisis, like many other venues around the world, the Scottish Event Campus has been supporting health services in the battle against COVID-19. The SEC’s Director of Operations Mark Laidlaw describes the collaboration involved in operating as a field hospital as the venue now looks to its future. From Boardroom…

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Attendees Polled on the Pros and Cons of Virtual Scientific Meetings

Almost three quarters of scientists want virtual meetings to continue, according to a new poll conducted by the magazine Nature. But survey respondents also gave compelling reasons for a balance of virtual and in person formats, thus combining the best of both worlds to maximise the benefits of each approach. From Associations Now…

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Maritz Global Events’ NEXT: What to Leave, What to take Forward

No one would downplay the impact of COVID-19 on the events industry. But historically there has often been a brighter side to massive disruption, including industry regeneration and rapid growth. Iceberg partner Maritz Global Events recently held its NEXT conference, a one-session-per-day live and on-demand offering. From PCMA…

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Education

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12 April 2021

AIPC Masterclass | Crisis Management

This interactive crisis management workshop aims to help participants prepare for a smooth, successful venue reopening period. For many facilities and their management, challenges around changing reopening requirements, national vaccination programs, mutations of the Covid virus, stakeholder concerns, and media attention combine to give cause for concern around the time period in which reopening ‘towards…

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14 April 2021

UFI Connects | Uncovering early adopters & moving the mainstream

It’s clear that Zoom calls and webinars have become mainstream during the pandemic. But how do our audiences feel about online match-making and marketplaces? Is that still just for early adopters? Should we be jumping on trends like Clubhouse or focusing more energy on content channels like podcasts? Join us as we talk about uncovering…

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5 May 2021

UFI European Conference 2021, Poznan, Poland

For over 30 years, UFI has been organizing numerous educational conferences on various topics related to exhibition industry issues. As the global association of the exhibition industry, UFI is always working on sharing trends and developments. The UFI European Conference is a must-attend event for exhibition industry professionals who work internationally.

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13 July 2021

AIPC Annual Conference 2021, Lausanne, Switzerland & Online

This year’s AIPC Annual Conference will have a theme “ELEVATION”, reflecting the ambition of the AIPC Community to re-open for business and to bring organized events to the next level. It will be a hybrid conference, with 3 stand-alone programmes, ensuring that participants across the globe can actively participate. This year’s conference will indeed be a…

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3 October 2021

AIPC Academy, Brussels, Belgium

The AIPC Academy is a week-long, in-depth educational immersion that covers all key areas of centre management and operations, providing participants with an exemplary one-stop professional development experience unparalleled anywhere in our industry. The 2021 program will feature topic areas including alternative management models, new approaches to performance measurement and evolving sustainability expectations, along with the…

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AMI Webinar: Face-to-face in the shadow of Covid-19

As vaccines for Covid-19 are rolled out, international associations are tentatively planning their next in-person events. But when will it be logistically possible to convene international delegations? And when will delegates feel comfortable attending business events overseas? In this webinar, we’ll explore a realistic timeframe back to physical events, what those events might look like,…

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M&IT Webinar: Incentive travel in a pandemic? Where there’s a...

Join the acting editor of M&IT Paul Harvey and his panel of experts as he discusses the incentive travel during a pandemic in his live talk. For many corporate professionals the I in MICE is one of the most exciting aspects of their job. Incentives can range from a dinner-for-two voucher to an all-expenses-paid trip….

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ICCASkills Certification Programme

ICCA is proud to be launching this certification programme for its membership and the industry to meet the challenges of the need for new business models, enhanced professionalism and standards in the industry. With courses beginning in the third quarter of 2021, ICCA will grant recognition to an industry professional who has met certain predetermined…

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ECM Mentor Programme

The current raging of the COVID-19 virus across the globe has already had enormous consequences for the Meetings Industry. It poses however, a whole different challenge for newly-appointed professionals in our industry whether working in CVBs, hotels, venues, PCOs all over Europe. Indeed, they are currently missing out on being at these central platforms, which are…

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GainingEdge | Online Professional Development

Enhance your career with short, industry courses or build organizational capabilities with relevant company learning for immediate impact. Our extensive on-site training and coaching programmes are now online to make them more easily accessible for business event professionals anywhere. The content has been specifically designed for convention bureaus, convention centres and any suppliers to the…

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IBTM Connect | Virtual Resource Hub

We have created a library of resources to not only help you through COVID-19 but also to ensure that you’re ready to get back to face-to-face business on the other side. Because there will be another side. You’ll find webinars and videos from key industry professionals, providing you with the great insights you need to keep…

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UFI CONNECTS | Online Talks, Sessions & Panels

UFI connects is a way to stay connected, to get through this pandemic, and to be ready for the time afterwards. It is a programme of regular talks, panels, and webinar sessions – organized by the UFI team for you. Recordings of previous sessions are available to view.

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Events

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22 June 2021

PA Show, London, UK

The modern PA, VA and EA are at the epicentre of the companies and industries they serve. Long gone are the days of limited power and influence, the modern assistant carries strong responsibilities and has a powerful place as the backbone of their company. The PA Show exists to support an incredible number of talented…

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18 August 2021

IBTM Americas, Mexico City, Mexico

IBTM Americas is the international trade show for the meetings and events industry where the decision makers connect and do business across North America, Latin America, Europe and beyond. IBTM Americas brings together the who’s who of the events industry to meet in Mexico City for two days of inspiration, networking and education. All under…

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20 May 2021
26 May 2021
26 May 2021

Event Production Show, Farnborough, UK

EPS will now take place outdoors with marquees at Farnborough International Exhibition and Conference Centre. EPS is the longest-running event designed for all event professionals involved in running outdoor events; including festivals, sporting events, corporate and brand experiences, local authority events and stadium/arena tours. The Event Production Show was created to support the live events community…

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2 June 2021

Global Exhibitions Day 2021

Global Exhibitions Day (GED) recognises the important role that trade exhibitions play in driving economies throughout the world. The COVID-19 pandemic has had significantly detrimental, and potentially lasting, effects on the global economy, across nearly all business sectors and regions. Exhibitions have traditionally played a role in bolstering and growing economic sectors, but this year…

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3 June 2021

ECM 10th City Cards Expert Meeting 2021, Genoa, Italy

This event is open to ECM members only, specifically to tourism professionals working on city cards schemes (Product Managers, Project Leaders, Marketing Managers) who are looking to improve, but also share, their knowledge with other participants. Our broad approach will include presentations and discussions on latest product developments, successful partnerships, innovating marketing strategies and much…

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8 June 2021

City Fair 2021, Online Event

Ideally placed in a vital moment in Europe’s tourism recovery, City Fair is the opportunity to lay the foundations for the return of long-haul clients. The event brings together selected travel buyers and product developers, along with destination managers, in a full day of B2B online meetings dedicated to rethinking tourism strategy and develop new product ideas. An…

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5 April 2022

IBTM Asia Pacific 2022, Singapore

IBTM Asia Pacific is the leading event for the meetings and events industry in the region bringing together a high calibre group of international, APAC regional and local meeting planners and exhibitors for two days of pre-scheduled one-to-one business meetings, education and networking. The event is under-pinned by IBTM’s sophisticated, industry-leading Hosted Buyer programme which…

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9 June 2021
22 June 2021

International Confex 2021, London, UK

Come and join us for the best attended and most loved events industry showcase! It’s a tough time for our industry and we will certainly have some mountains to climb post COVID-19, it will be more important than ever that we unite for 2 days of knowledge sharing, networking and inspiration. Discover over 300 event,…

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2 September 2021

BestCities Global Forum 2021, Madrid, Spain

The Global Forum is the ideal opportunity for decision-makers considering hosting an event in a BestCities’ destination, to meet all the partner cities and meeting planners in one stunning location. Participating associations will return home with a tangible tool to use in the formation of future strategies for their associations. The tool can after Global…

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Ambassadors

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Heike Mahmoud

Chief Operating Officer, Congress Center Hamburg

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Heike Mahmoud, born in 1964, became Chief Operating Officer (COO) of CCH – Congress Center Hamburg, a business unit of Hamburg Messe und Congress GmbH, on March 1st, 2018. As fully authorized officer, the business administration professional is also a member of the Executive Board of Hamburg Messe und Congress GmbH. Heike Mahmoud has been…

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Peter King

Chief Executive, MCEC (Melbourne Convention Exhibition Centre)

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At MCEC, we’re passionate about creating inspirational environments. We do this by delivering a personalised service and partnering with our customers to offer ideas, insights and imaginative solutions. We tailor every experience because we realise it’s the little details that make all the difference. Our people are at the heart of who we are and…

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Robin Miller

Director of Sales, Abu Dhabi National Exhibition Company

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Robin has over 25 years’ experience of the events industry with the last 20 focussed on the convention sector. His career in business events has led him from the SECC in Glasgow to the Abu Dhabi National Exhibition Centre (ADNEC), where he has spent the last seven years diversifying and growing the venue’s conference and…

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Aileen Crawford

Head of Conventions, Glasgow Convention Bureau

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Aileen has worked in the meetings industry for over 20 years.  Initially in venue sales for Glasgow Museums, then in a variety of roles within the Conventions team at the Tourist Board, Glasgow City Marketing Bureau and is currently the Head of Conventions at Glasgow Convention Bureau. Aileen is an English and History graduate from…

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Greg Newton

General Manager, BMO Centre at Stampede Park, Calgary Stampede

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Born in Toronto, Canada, Greg has divided his life between living in Calgary, Toronto and Ottawa. With now more than 20 years in the hospitality industry Greg has spent time in Management of a high end independent mountain resort property (The Rimrock Resort), Hyatt Hotels and the Intercontinental group before moving over to convention centers….

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Jane Cunningham

Managing Director, Cunningham Consulting AB

A Scot based in Sweden who loves life in the Nordics. Her expertise is based on 20 years of experience across the meetings industry.  Over this time she has been fortunate to have gained wonderful experience and friends from working for some great hotels, a convention centre, a destination marketing organisation, a PCO before spending…

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Natasha Richards

Senior Advocacy & Industry Relations Manager, IMEX Group

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As Senior Advocacy & Industry Relations Manager, Natasha oversees all industry partnerships and association education at both IMEX shows. In 2016, in addition to her existing responsibilities she took the helm of the IMEX Policy Forum and assumed her current advocacy role. In this role she works closely with the UNWTO (the United Nations World…

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Geoff Donaghy

CEO, International Convention Centre Sydney

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Geoff Donaghy is CEO of Australia’s premier convention, exhibition and entertainment venue, ICC Sydney, which since its opening has been successfully attracting local, national and international visitors with its focus on high quality events, local produce and commitment to service excellence. He is also the Director of Convention Centres for leading venue management specialists, AEG…

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Ben Goedegebuure

Global General Manager EMEA, Maritz Global Events

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Based in The Netherlands, Ben Goedegebuure serves as global general manager for Europe, the Middle East and Africa for Maritz Global Events. In his role, Ben provides counsel and supports global strategic solutions for clients, and contributes to the company’s business development, industry presence and thought leadership efforts. In addition, he oversees the Maritz Global…

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Gillian Taylor

Head of Business Development, Arinex Pty Ltd

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Gillian Taylor has over 25 years-experience in the meetings industry spanning from Australia to the Arabian Gulf. Recently returned to Australia, Gillian is now Head of Business Development and Marketing at Arinex, Architects of Inspiring Experiences, one of Australia’s leading Professional Conference Organisers, and the 2020 winner of the Meetings Events Australia Awards for National PCO…

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Jane Vong Holmes

Senior Manager – Asia, GainingEdge

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Jane Vong Holmes is Senior Manager – Asia of GainingEdge, GainingEdge, a consultancy specialising in the business events industry since 2004, and a proud Partner of The Iceberg. Jane has been part of the consulting team on several GainingEdge projects in Asia, working with bureaus, tourism offices and convention centres in Hangzhou, Japan, Malaysia, South…

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Gary Schirmacher

Senior Vice President, Industry Presence & Strategic Development, Experient - a Maritz Global Events Company

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With 32 years of experience in the hospitality industry, Schirmacher leads Experient’s strategic plan development and implementation, as well as industry presence for Maritz Global Events. He was awarded the company’s highest honor, the Pinnacle Award, in 2005, and was inducted into the Colorado Meetings Hall of Fame in 2011 with the Lifetime Achievement Award….

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