Case Studies

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IAPCO: Associations Must Adapt to Survive

At PCMA Convening Leaders in Texas, collaborative education by IAPCO (the International Association of Professional Congress Organisers) and the event hosts reinforced the need for global association education strategies to be applied locally. Having a professional congress organizer (PCO) that understands the importance of locally-sourced intellectual capital – and that is aligned to the mission of the association – can…

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Montreux: Less Talk About Conferencing, More About Business

Sarah Fleming Associates has always maintained that in order to successfully engage a potential buyer and to attract conference business to any city or destination, it is important to be able to put forward a strong business case for holding an event or conference in the city. An effective lead generation programme should therefore focus on…

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A Room with a Zoo Pays Off for Both Sides

For more than fifty years the Antwerp Zoo Society has used the proceeds of its event spaces to support a very unique CSR undertaking… the operation of one of the oldest and most important zoological facilities in the world. Now, with the opening of the new Flanders Meeting and Convention Center Antwerp (FMCCA), this commitment will be…

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BCCK Training Creates New Transferable Skills

In an emerging economy, sometimes the most valuable role a convention centre can play is one that, while essential to its own success, is also a generator of transferrable skills that will support development in many adjacent areas of the local economy. Such is the case with the Borneo Convention Centre in Kuching, Sarawak, where…

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Singapore: Building Asia’s Business Events Nexus

Under the leadership of its first Prime Minister, Lee Kuan Yew, Singapore became something of an economic miracle for a city-state which only gained independence from Malaysia in 1965. And despite a population of just over five million, the destination has transformed itself from Third World to First World in a single generation. It is now firmly established as a gateway…

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Geneva: Sibos 2016 and Aligning with Knowledge Sectors

Why Sibos and Geneva were the perfect match… The Geneva Convention Bureau has recently restructured its marketing communications and resources in order to align its bids to the city’s growth agenda. It has taken nearly two years to develop the organisational knowledge of – and relations within – the key clusters of industry identified by the Economic Development Office…

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City Insight: Outsiders Hold the Keys to Boston’s Future

Boston has throughout its history been a main gateway for foreign migration into the USA. Now as the treatment of outsiders moves right to the heart of US politics, the President of the Greater Boston Chamber of Commerce James E Rooney reaffirms the city’s reliance on the innovation that comes with immigration. From Intellectual Capitals…

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Conservation in Hawaii – Last Place on Earth?

You might think Hawaii was one of the last places on earth to need more conservation. Yet with one of the highest concentrations of endangered plants and animals in the world, the argument for hosting the World Conservation Congress there in 2016 was almost unanswerable. From Association Meetings International… Conservation in Hawaii – Last Place…

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Beyond Tourism Benefits

It is widely known that New South Wales (NSW) is a popular business events destination. In 2011 alone, Business Events Sydney (BESydney) secured 67 events, worth an estimated $186.5m in economic impact. However, aside from the dollar spend impact from the thousands of delegates who visit, little research had been done on the longer term…

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Leaving a Life-Saving Legacy Behind

When the International Diabetes Federation (IDF) holds the World Diabetes Congress every two years, thousands of research scientists, endocrinologists, nurses, general practitioners, dieticians, diabetes educators, and health-care policy makers show up to learn about the latest advances in diabetes treatment and prevention. From PCMA Convene… Leaving a Life-Saving Legacy Behind

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News & Information

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Attorneys General from DC & 16 States Fight Travel Ban Appeal

The most senior lawyers of sixteen US states – and of the District of Columbia – have said President Trump’s revised travel ban would damage both academic and medical institutions… and have a “chilling effect” on tourism. They have filed a brief to uphold the ruling that blocks Executive Order 13780 from coming into force. From Meetings & Conventions…

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Emirates to Fly Fewer Services to the US

Emirates is to fly less often to the United States because tougher US security measures and President Trump’s travel bans are together lowering demand. The airline’s Dubai hub is both a casualty of the US ban on larger electronic devices in passenger cabins and also a transit stop for many passengers affected by Executive Orders 13769 & 13780. From Meetings & Conventions…

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Visit Florida’s Proposed Budget a “Game Changer”

Visit Florida’s fortunes could be on rise. After its very future was left in doubt, then a House of Representatives bill passed to cut its budget by two thirds to $25m, then Governor Rick Scott called for $76m… now he has proposed raising funding to $100m. Visit Florida CEO Ken Lawson calls the possibility a “game changer”. From Meetings & Conventions…

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Australia Introduces Tougher Temporary Visas

Australia has announced that two new temporary visas will make it harder to enter the country’s labour market. The current four-year 457 visa is being scrapped. Australian Prime Minister Malcolm Turnbull said jobs and Australians had to come first, amid concerns that key workers from abroad are crucial to the hospitality sector and wider tourism industry. From CIM News Magazine…

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Global Meetings Industry Day Unites the Sector

With key landmarks of New York’s iconic skyline again lit up blue in celebration, the second annual Global Meetings Industry Day is dawning across the face-to-face world. Spearheaded by campaign coalition Meetings Mean Business, the event is designed to raise awareness of the sector and to highlight its business and societal impacts. Happy GMID! From Successful Meetings…

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Federal Judge in Hawaii Extends Travel Ban II Hold

As 13 US states line up to back President Trump’s Travel Ban II – calling for the 4th Circuit Court of Appeals to overturn the second suspension of it granted to Maryland – the federal judge who first blocked it in Hawaii has extended his order. Once again the ban’s damage to tourism and academic research is cited. From Meetings & Conventions…

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Three Airlines’ Solutions to the US Large Electronic Devices Ban

With the ban on bringing larger electronic devices into passenger cabins coming into force on flights to the US from ten airports – the UK has similar restrictions on routes inbound from six countries – how have Middle East carriers mitigated the inconvenience to their customers? Details on the Emirates, Etihad and Turkish Airlines approaches. From Meetings & Conventions…

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$76m Budget for Visit Florida Backed by Senate Subcommittee

Shortly after the Florida House of Representatives passed a bill cutting Visit Florida’s budget by two thirds to $25m – also capping salaries and increasingly accountability – now a Senate subcommittee has proposed backing Governor Rick Scott’s request for a $76m budget. Visit Florida says the state attracted 112.8m visitors in 2016, after just 87.3m in 2011. From Meetings & Conventions…

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Events Industry Reacts to the Triggering of Article 50

As the Brexit starting gun is formally fired, a snapshot of events industry views on how the UK’s departure from the European Union will impact the sector. EVCOM, the Event Marketing Association, Green & Pleasant Events, Avenue Events, Smyle, Absolute Corporate Events, Eventopedia, BCD Meetings and Events, FreemanXP and AOK Events all weigh in. From Meetings & Incentive Travel…

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London Mayor Reassures After Terror Attack

London’s mayor Sadiq Khan has reassured visitors to the city after the major terror attack right at its democratic heart. Four victims have been killed, with 40 more injured – seven of them critically – after a man drove into pedestrians along the pavement of Westminster Bridge. He then stabbed an unarmed police officer before being shot dead. From Meetings & Conventions…

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US Bars Large Electronics in Cabins on Flights from 10 Airports

The US is banning large electronics from passenger cabins on flights from ten specified Middle East and North African airports. After “evaluated intelligence” on terrorist threats, devices bigger than a mobile phone have will to be checked into hold luggage on services from these destinations. Around 50 flights a day into the US will be affected. From Meetings & Conventions…

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Second Ban Receives Second Suspension

After Hawaii’s successful legal stay on executive order 13780 – which President Trump attacked as “unprecedented judicial overreach” – Maryland was next in line to question the constitutionality of Travel Ban II. One plaintiff – the Middle East Studies Association – claimed the order would make it difficult for members to attend academic conferences in the US. From Meetings & Conventions…

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Events

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16 May 2017

IMEX Frankfurt, Germany

Discover 3,500 worldwide exhibitors, the latest trends and hundreds of meeting professionals under one roof. With the largest global array of exhibitors from every sector in the meetings industry, come to IMEX prepared to do a year’s worth of business in just three days. Choose from 150 seminars, including seminars, workshops, campfires and bite-sized show-floor education. Over 200…

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16 May 2017

Politicians Forum @ IMEX Frankfurt, Germany

Bringing industry leaders together with representatives of governments and government agencies, our aim is to garner government understanding and support, critical to the advancement of our industry. The programme includes a tour of the show floor, a ministers’ meeting exclusively for national and government politicians, a global exchange of best practice and a forum with meetings…

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23 May 2017

ASAE Xperience Design Project, National Harbor, Maryland

Events are fleeting. But experiences create emotional connections that last long after the event is over. Experiences leave your guests feeling inspired and mobilized to create real change. The truth is, you don’t just plan events. You design experiences. XDP is a two-day, business-focused experience for association professionals and industry partners.

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31 May 2017

ECM Annual Meeting & General Assembly, Dubrovnik, Croatia

The 30th ECM Annual Meeting & General Assembly will be held in Dubrovnik May 31 – June 3, 2017. European Cities Marketing is a non-profit organisation improving the competitiveness and performance of the leading cities of Europe. ECM provides a platform for convention, leisure and city marketing professionals to exchange knowledge, best practice and widen their network…

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11 June 2017

PCMA Education Conference, New York City, USA

Activities include conversations with thought leaders who bring fresh outside perspectives. In a city rich with design, art, architecture, fashion and more, New York City provides the perfect backdrop for us to think outside the traditional meeting paradigm. We will use these attributes to drive our conversation and innovate our thinking. Together we will celebrate dialogue…

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12 June 2017

City Fair 2017, London, UK

City Fair is a one day event of pre-scheduled appointments dedicated to the lucrative and growing sector of city tourism organised by ETOA and ECM. This is a unique opportunity for European city tourist boards and their suppliers to meet, network and conduct business with tour operators and city product developers from all over the world.

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14 June 2017

ibtm america, Florida, USA

Our event unites meetings, events & incentives industry decision makers with leading suppliers for global business adventures. The fresh new format offers one-to-one meetings between top suppliers and pre-qualified meeting and event planners with proven business to place in the US and globally. Appointments are mutually matched to ensure that you only have relevant meetings….

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15 June 2017

ICCA Sector Destination Marketing International Client/Supplier...

No other event offers the same opportunity for client and supplier to meet face-to-face and discuss future co-operation in a tailor-made Workshop environment. Participating bureaux can promote their company and services to senior decision-makers who are actively looking for destinations. Clients are also given some private time to network during the Client’s Forum.

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19 June 2017

World Education Congress (WEC) 2017, Las Vagas, USA

The World Education Congress is designed to teach meeting and event professionals to think outside the ballroom. More than 2,000 global meeting and event professionals join us every year to learn how to stop planning meetings and start designing transformative experiences that deliver return on investment dividends to all stakeholders and participants.

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29 June 2017

ICCA Association Meetings Programme, Fukuoka, Japan

This global programme has been custom-designed for international association executives and for ICCA members who interact directly with associations and their meetings, to learn from and about each other, to explore how to design, organise, negotiate and host more effective and successful meetings, and to build lasting business relationships and friendships.

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2 July 2017
6 July 2017

EPEX@WOW, New Delhi, India

EPEX is tmf India’s industry-defining expo in collaboration with India’s largest MICE, Destination Events and Weddings platform: The WOW Awards and Convention Asia! 2016 saw close to 90 hosted buyers, an additional 60 walk-in buyers, and a networking opportunity with over 1000 industry experts from across MICE, Events, Weddings in India and Asia!

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Opinions

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EU Referendum Take 2

With the UK Prime Minister Theresa May just having called an early general election, a viral BBC interview highlights the electoral fatigue Britain is now feeling after the outcome of its Brexit ballot. But perhaps Brits – including the UK meetings industry – should consider the June poll a second referendum on EU membership… and vote accordingly. From the editor’s blog at Meetpie.com…

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United Airlines: Supporting Passenger Rights

Another view on the United Airlines Flight 3411 debacle tackles the story from a US passenger rights – rather than reputation management – perspective. The Business Travel Coalition’s Kevin Mitchell argues that the legal protections available to passengers need strengthening. He advocates supporting the Airline Passenger Bill of Rights sponsored by Democratic Senator Richard Blumenthal. From Meetings & Conventions…

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United Airlines: While My Guitar Gently Weeps

As lawyers now tuck into the meal United Airlines just made of what should have been an instant and profuse apology, the sorry story of Flight 3411 already merits its own chapter in textbooks of bad brand management. But the carrier has history here: a musical tragedy that became a hit YouTube video. From Martin Lewis at Meetpie.com…

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Why Meetings Industry ROI Measurement is Futile

Here are some controversial thoughts about that alluring and elusive butterfly… return on investment. No sooner do we get really near to it than it flutters away out of reach. So is it time for to rethink calculating the ROI of meetings and events… or would that indeed give much of the industry butterflies? From SoolNua’s Pádraic Gilligan at Padraicino…

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Face-to-Face Meetings: Five Reasons We Need Them

To celebrate Global Meetings Industry Day 2017, INCON has collected five views from its partners around the world on why organising face-to-face meetings is as popular and successful as clearly it is. ORTRA’s Galit Shimshoni, DEKON Group’s Michael Kern, MCI’s Robin Lokerman, Arinex’s Roslyn McLeod and AIM Group International’s Patrizia Semprebene Buongiorno all contribute. An INCON Expert Guide…  

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Learning Rethought

Death to death by PowerPoint! These days learning needs to become engaging and experiential. So absolutely critical to knowledge transfer moving forward are… making content available online, using technology to encourage interaction, establishing networks, adjusting venue configurations and making it emotional. Some further thoughts on future trends from German Convention Bureau Managing Director Matthias Schultze…

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Addressing the Individual: Four Key Sector Developments

Here are four emerging industry trends seriously worth bearing in mind for future meetings and events… and how to address them. Contending for your consideration: understanding the changing needs of so-called millenials, also of so-called silverpreneurs, customising for the individual… and making use of the sharing economy. From German Convention Bureau Managing Director Matthias Schultze…

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Mind-to-Mind Can Deliver More Impact than Face-to-Face

With the German Convention Bureau now a partner of The Iceberg, here is the first of several opinions from Managing Director Matthias Schultze. He argues it is time to move beyond the term “face-to-face” and to describe next level business and professional events – and their impacts and outcomes – more accurately as “mind-to-mind” meetings. From the German Convention Bureau…

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Subvention and Demonstrating Legacy

Could the requirement of demonstrating wider legacies to receive the sweetener of subvention encourage event organisers better to measure outcomes for their own stakeholders? The Seoul Convention Bureau is now favouring applications for financial assistance from meetings committed to local sourcing and to improving the environment. From editor James Lancaster’s blog at Association Meetings International…

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Breaking Down Walls: Next Gen Business Events Redefine Legacy

PCMA’s Convening Leaders, the world leading educational conference for business event strategists, selected the “organised bohemia” of Austin, Texas, for its 2017 edition. The event is renowned for challenging the established best practice of event design and joins other revolutionaries including South by Southwest (SXSW) in Austin, C2Montreal, TEDex in Longbeach, and Falling Walls in Berlin  – which have all re-shaped the content and community…

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Dubai Expo 2020’s Legacy Plans

  Dubai’s hosting of the next World Expo – which will bring together 180 nations and perhaps 25 million visitors – is of course right at the centre of its event planning. But the emirate isn’t just thinking about what will be taking place between October 2020 and April 2021. It is also planning what will be happening after the Expo is over….

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Why It’s Important to Tell the Story

Borneo’s orangutans are among the beneficiaries of two corporate social responsibility programmes that were part of the recent ICCA Congress in Kuching, Sarawak. Now the wider outcomes the event delivered will be part of a new study measuring its impact. By Jane Vong Holmes, ICCA Asia Pacific Chapter Deputy Chair and Senior Manager Asia, GainingEdge. In many parts of Asia, although the interest is…

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Education

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1 June 2017

How to Run a Consumer Loyalty Program – Webcast

In this free webcast moderated by Incentive’s Leo Jakobson, attendees will learn everything they need to know to run an effective consumer loyalty program. The session will offer a step-by-step guide on how to create the rules structure, promote the program, track participant performance, deliver the awards, and measure the results.

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5 June 2017

Meeting Architecture International Masterclass, Pretoria, South Africa

Meeting professionals from around the world, but especially from Africa and South Africa are invited to attend this International Masterclass to learn about the latest advancement in meeting design and how technology can change the way meetings are held; to advance knowledge and develop skills in the discipline of Meeting Architecture; and to increase value…

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15 June 2017

ICCA Sector Destination Marketing International Client/Supplier...

No other event offers the same opportunity for client and supplier to meet face-to-face and discuss future co-operation in a tailor-made Workshop environment. Participating bureaux can promote their company and services to senior decision-makers who are actively looking for destinations. Clients are also given some private time to network during the Client’s Forum.

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21 June 2017

GCB Educational Trip to Dresden and Leipzig

Meeting planners are invited to join our Educational Trips to experience German hospitality and learn more about the services of the meetings and conventions sector. Participants get an insight into the MICE offer and explore leading local key industries first hand. A few days packed with networking, site inspections, education, and… of course lots of…

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26 June 2017

Certificate Training in Meeting Architecture, Turnhout, Belgium

The 5-Day Certificate Training in Meeting Architecture is an intense and hands-on training program on all the Meeting Architecture core elements. It brings fundamental classics like formats and techniques, creative group work, Interaction, Hybrid meetings, and more. In all these topics the latest innovations and technology are shown, demonstrated and used by the participants.

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30 June 2017

GCB Educational Trip to Kassel

Meeting planners are invited to join our Educational Trips to experience German hospitality and learn more about the services of the meetings and conventions sector. Participants get an insight into the MICE offer and explore leading local key industries first hand. A few days packed with networking, site inspections, education, and… of course lots of…

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4 July 2017

Certificate Training in Meeting Technology, Turnhout, Belgium

We carefully select 10 different technologies that will open up the entire scope of technology available today for meeting planners. Each technology gets a whole two hour session to install, set up, execute a mini project, experiment and discuss, and will be presented by an expert in that technology. This training is very much hands on; you experience the technology personally.

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19 July 2017
2 August 2017

How to Run an Engagement and Recognition Program – Webcast

In this free webcast moderated by Incentive’s Leo Jakobson, attendees will learn everything they need to know to run an effective employee loyalty recognition program.  The session will offer a step-by-step guide on how to create the rules structure, promote the program, track participant performance, deliver the awards, and measure the results.

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14 August 2017

6th ICCA Latin American Meeting / 11th Client Supplier Business...

Excellent business opportunities, outstanding networking activities, and great academic program.  More than 25 hosted buyers, top leaders of Latin American, Panamerican and Iberoamerican Associations will be present; clients and members will be able to share from the beginning a full social program based in a team-building experience provided by the Local Host Committee. Our academic program…

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26 August 2017

ECM Summer School, Dresden, Germany

Summer School is an unmissable learning opportunity for all professionals working in Convention Bureaux, Tourist Offices, Congress Centres, Airlines, Hotels, DMCs, PCOs & Meeting Planners! The aim is to equip professionals with the latest marketing tools and to help them to develop the knowledge and skills required for a successful career in conference, meetings and event…

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31 August 2017

M&IT Masterclass Webinars

M&IT offer a number of training webinars which are tailored to the conference, meetings and events industry, for both suppliers and buyers to better understand the market, including Social Media for Events; The Venue Contracts Minefield; Health, Safety & Risk Assessments; The Bribery Act; Data Protection in Events.

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Publications

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Partner Spotlight

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