Case Studies

Showing Featured Case Studies

View all Case Studies

BCCK Training Creates New Transferable Skills

In an emerging economy, sometimes the most valuable role a convention centre can play is one that, while essential to its own success, is also a generator of transferrable skills that will support development in many adjacent areas of the local economy. Such is the case with the Borneo Convention Centre in Kuching, Sarawak, where…

Read More

Singapore: Becoming the Business Events Nexus of Asia

Under the leadership of its first Prime Minister, Lee Kuan Yew, Singapore became something of an economic miracle for a city-state which only gained independence from Malaysia in 1965. And despite a population of just over five million, the destination has transformed itself from Third World to First World in a single generation. It is now firmly established as a gateway…

Read More

Geneva: Sibos 2016 and Aligning with Knowledge Sectors

Why Sibos and Geneva were the perfect match… The Geneva Convention Bureau has recently restructured its marketing communications and resources in order to align its bids to the city’s growth agenda. It has taken nearly two years to develop the organisational knowledge of – and relations within – the key clusters of industry identified by the Economic Development Office…

Read More

City Insight: Outsiders Hold the Keys to Boston’s Future

Boston has throughout its history been a main gateway for foreign migration into the USA. Now as the treatment of outsiders moves right to the heart of US politics, the President of the Greater Boston Chamber of Commerce James E Rooney reaffirms the city’s reliance on the innovation that comes with immigration. From Intellectual Capitals…

Read More

Conservation in Hawaii – Last Place on Earth?

You might think Hawaii was one of the last places on earth to need more conservation. Yet with one of the highest concentrations of endangered plants and animals in the world, the argument for hosting the World Conservation Congress there in 2016 was almost unanswerable. From Association Meetings International… Conservation in Hawaii – Last Place…

Read More

Beyond Tourism Benefits

It is widely known that New South Wales (NSW) is a popular business events destination. In 2011 alone, Business Events Sydney (BESydney) secured 67 events, worth an estimated $186.5m in economic impact. However, aside from the dollar spend impact from the thousands of delegates who visit, little research had been done on the longer term…

Read More

Leaving a Life-Saving Legacy Behind

When the International Diabetes Federation (IDF) holds the World Diabetes Congress every two years, thousands of research scientists, endocrinologists, nurses, general practitioners, dieticians, diabetes educators, and health-care policy makers show up to learn about the latest advances in diabetes treatment and prevention. From PCMA Convene… Leaving a Life-Saving Legacy Behind

Read More

News & Information

Showing Featured News

View all News

US Bars Large Electronics in Cabins on Flights from 10 Airports

The US is banning large electronics from passenger cabins on flights from ten specified Middle East and North African airports. After “evaluated intelligence” on terrorist threats, devices bigger than a mobile phone have will to be checked into hold luggage on services from these destinations. Around 50 flights a day into the US will be affected. From Meetings and Conventions…

Read More

Second Ban Receives Second Suspension

After Hawaii’s successful legal stay on executive order 13780 – which President Trump attacked as “unprecedented judicial overreach” – Maryland was next in line to question the constitutionality of Travel Ban II. One plaintiff – the Middle East Studies Association – claimed the order would make it difficult for members to attend academic conferences in the US. From Meetings & Conventions…

Read More

Australia’s Lost Convention Business Totals AU$805m

Australia is missing out on AU$805m of convention business across the coming decade, according to the Association of Australian Convention Bureaux. The AACB says a national convention bid fund – and easier visa access – are key to future economic success. From CIM News Magazine (the report “Business Events: Delivering Economic Prosperity for Australia” is in our Research section)…

Read More

Travel Order Slowing Travel Bookings to US

Following last month’s Global Business Travel Association figure of $185 million of business travel bookings lost in the week after Trump’s first travel ban was announced, a new report reveals further data on the slowdown. Industry analysts ForwardKeys is claiming international travel dipped by 6.5 percent in the eight days after the first executive order. From Meetings & Conventions…

Read More

Hawaii Files Suit on Revised Travel Ban

Another travel ban, another legal challenge. Hawaii is amending its lawsuit against President Trump’s first ban to encompass the revised version. The state is seeking a hearing on March 15. Hawaiian Muslims have joined the action as plaintiffs. From Meetings & Conventions (and since publication Hawaii has indeed filed suit, together with the States of Washington and New York)…

Read More

Trump’s Travel Ban II: What’s New?

There are now six mainly Muslim countries instead of seven. There is also a week and a half of notice and greater clarity on exemptions for legal residents, citizens of dual nationality and holders of existing visas. Refugees of religious minorities in the six countries no longer have preferential status. Executive order 13780 lands on March 16. From PCMA…

Read More

Delegates Like Small, Fast and Interactive Meetings, Research Says

Social responsibility, more technology and better use of time are what delegates want. And four out of five think face to face will remain important. To mark the silver anniversary of Asia-Pacific Incentives and Meetings Expo (AIME), the Melbourne Convention Bureau commissioned McCrindle Research to conduct a study on future meetings trends. From Association Meetings International…

Read More

White House Pushes Back New Travel Order

So where to next for President Donald Trump’s infamous Executive Order 13769, which bans refugees and citizens of seven mainly Muslim countries from entering the US? Some thoughts on how the White House will next week be attempting to circumvent the travel ban’s current legal limbo. From ASAE (American Society  of Association Executives)…

Read More

Florida House Proposes 67 Percent Cut to Visit Florida Budget

Following on from the earlier news of Visit Florida’s battle for survival, the Florida House Speaker has now suggested making the organisation part of the state’s Department of Economic Opportunity. Richard Corcoran also wants its budget slashed by just over two thirds. Visit Florida CEO Ken Lawson has called the proposal “misinformed”. From Meetings & Conventions…

Read More

Visit Florida in Jeopardy Following Government Showdown

Visit Florida is in a fight for its survival as the state introduces legislation calling for its abolition. New CEO Ken Lawson has been championing the role the DMO plays in generating employment and tax revenue. But an ill-fated marketing deal with rapper Pitbull has already damaged the DMO’s standing among politicians. From Meetings & Conventions…

Read More

More Meetings Industry Response to Trump’s Executive Order

Even as three federal appeals court judges refuse to reinstate Executive Order 13769 – and the matter surely heads towards the US Supreme Court – here is an association community perspective on how President Trump’s travel ban could affect the business of meetings. Includes reaction from some of The Iceberg‘s partners. From ASAE (American Society  of Association Executives)…

Read More

Meetings Industry Responds to Trump’s Controversial Travel Ban

How is the global meetings industry reacting to President Donald Trump’s executive order suspending for 90 days entry to the US of foreign nationals from seven mainly Muslim countries and halting for 120 days the entire US refugee programme? Including comment from Meetings Professional International (MPI) / Meetings Mean Business, Destination DC, Kenes Group, EventMobi.com and ICCA. From Association Meetings International…

Read More

Events

Showing Featured Events

View all Events

16 May 2017

IMEX Frankfurt, Germany

Discover 3,500 worldwide exhibitors, the latest trends and hundreds of meeting professionals under one roof. With the largest global array of exhibitors from every sector in the meetings industry, come to IMEX prepared to do a year’s worth of business in just three days. Choose from 150 seminars, including seminars, workshops, campfires and bite-sized show-floor education. Over 200…

Read More
16 May 2017

INCON Digital Infrastructure Award 2017 @ IMEX Frankfurt, Germany

Deadline for entries: 28 February 2017. The Digital Infrastructure Award has been developed by INCON to celebrate and inspire change in the digital infrastructure and services made available in meeting venues around the world. The Award rests on a simple principle that meetings are better when a first class digital infrastructure is made available along with…

Read More
16 May 2017

Politicians Forum @ IMEX Frankfurt, Germany

Bringing industry leaders together with representatives of governments and government agencies, our aim is to garner government understanding and support, critical to the advancement of our industry. The programme includes a tour of the show floor, a ministers’ meeting exclusively for national and government politicians, a global exchange of best practice and a forum with meetings…

Read More
15 May 2017
15 May 2017

Destination California 2017, Los Angeles, USA

Connect with the top hotels, CVBs, DMCs, and venues from across the state of California in pre-scheduled one-on-one appointments and unique experiential networking events, while enjoying a fully hosted, three-night stay at The L.A. Hotel Downtown in Los Angeles from May 15-18, 2017.

Read More
3 May 2017

PCMA Education Foundation Visionary Awards, Washington DC, USA

More than 1,000 industry professionals will gather this spring at the re-designed Foundation awards event, the 2016 Visionary Awards, to honor these luminaries’ extraordinary contributions. Attendees will experience an Oscars-like evening with red carpet arrival, awards show, and after party, hosted by the PCMA Education Foundation and presented in partnership with the Austin Convention and…

Read More
23 April 2017

DMAI CMO Summit, Denver, USA

DMAI’s CMO Summit is your opportunity to join fellow marketing leaders and colleagues to discuss the evolving role of marketing and how your organization needs to adapt in an ever-changing landscape. We’ll focus on changing consumer behavior, the impacts of new technologies, and what it means for creating and measuring ROI for your campaigns. DMAI’s CMO Summit…

Read More
20 April 2017

ibtm Africa, Cape Town

ibtm africa is where meetings, events and incentives industry decision makers meet for business adventures across Africa. If you do business in Africa, join us in Cape Town during Africa Travel Week between 19 to 23 April 2017 at the CTICC (Cape Town International Convention Centre) where elite meeting planners and buyers will join exhibitors for an exclusive opportunity access…

Read More
19 April 2017

ICCA Iberian Chapter Annual Meeting, Madeira, Portugal

The ICCA Iberia Chapter has 62 member organisations over 2 countries, covering all areas of conference management – from venues and Convention Bureaux, to hotels, airlines and PCOs.  The Chapter is very active – holding at least two Chapter meetings….

Read More
19 April 2017

AIPC Latin America Summit, Uruguay

Held in conjunction with the Conference of the Association of Latin American Convention Centres, this full day event brings together a range of sessions and participants to ensure the broadest possible perspective on industry conditions and facilitate strategic development in this rapidly developing region within a global context.

Read More
6 April 2017

SITE Incentive Summit Americas, Colorado, USA

This event brings together a cross functional group of regional incentive travel leaders and featured engaging and relevant education, while allowing attendees to experience a world-class destination. SITE Incentive Summit Americas 2017 will be held in Vail, Colorado at three, luxury incentive hotels located in the center of Vail Village.

Read More
4 April 2017

EVVC Annual General Meeting 2017, Frankfurt, Germany

The annual general meeting of the EVVC will take place at the Prolight + Sound trade fair held on the grounds of Messe Frankfurt. From 1955 to 2005, from eight members in the founding year to more than 300 members with over 560 venues in the anniversary year, the EVVC has developed into a powerful association of the…

Read More

Opinions

Showing Featured Opinions

View all Opinions

Breaking Down Walls: Next Gen Business Events Redefine Legacy

PCMA’s Convening Leaders, the world leading educational conference for business event strategists, selected the “organised bohemia” of Austin, Texas, for its 2017 edition. The event is renowned for challenging the established best practice of event design and joins other revolutionaries including South by Southwest (SXSW) in Austin, C2Montreal, TEDex in Longbeach, and Falling Walls in Berlin  – which have all re-shaped the content and community…

Read More

Dubai Expo 2020’s Legacy Plans

  Dubai’s hosting of the next World Expo – which will bring together 180 nations and perhaps 25 million visitors – is of course right at the centre of its event planning. But the emirate isn’t just thinking about what will be taking place between October 2020 and April 2021. It is also planning what will be happening after the Expo is over….

Read More

Why It’s Important to Tell the Story

Borneo’s orangutans are among the beneficiaries of two corporate social responsibility programmes that were part of the recent ICCA Congress in Kuching, Sarawak. Now the wider outcomes the event delivered will be part of a new study measuring its impact. By Jane Vong Holmes, ICCA Asia Pacific Chapter Deputy Chair and Senior Manager Asia, GainingEdge. In many parts of Asia, although the interest is…

Read More

Dubai’s Knowledge Economy Drive

  Dubai is well known to international travellers as a glamorous and luxurious playground. But it is also a thriving regional hub with a defined and strategic vision of its future… and of the significant part professional and business events will play in this development. In an exclusive video recorded for The Iceberg at the recent BestCities Global Forum, Steen Jakobsen – Director of Dubai Business Events – discusses the emirate’s diversification from a historical reliance on oil towards…

Read More

Top Dollar Tourists: It’s Time to Start Investing in Return

As the Australian economy shifts from mining to services, it is becoming important to invest in other industries. Business Events Sydney Chief Executive, Lyn Lewis-Smith says Australia needs to increase investment so we can remain competitive and attract more global business events. If Australia means business when it comes to boosting the economy, connecting industry…

Read More

5 Key Lessons from Convention Industry CEOs

From Convening Leaders 2017 in Austin, Texas, here are views on the correct way to approach the sector from three convention industry chiefs: Chris Cahill, CEO of Luxury Brands, Accor Hotels, Matt Sanderson, President & CEO of SmithBucklin and Joseph Popolo, CEO of Freeman. From PCMA… 5 Key Lessons from Convention Industry CEOs  

Read More

Education

Showing Featured Education

View all Education

29 June 2017

ICCA Association Meetings Programme, Fukuoka, Japan

This global programme has been custom-designed for international association executives and for ICCA members who interact directly with associations and their meetings, to learn from and about each other, to explore how to design, organise, negotiate and host more effective and successful meetings, and to build lasting business relationships and friendships.

Read More
26 June 2017

Certificate Training in Meeting Architecture, Turnhout, Belgium

The 5-Day Certificate Training in Meeting Architecture is an intense and hands-on training program on all the Meeting Architecture core elements. It brings fundamental classics like formats and techniques, creative group work, Interaction, Hybrid meetings, and more. In all these topics the latest innovations and technology are shown, demonstrated and used by the participants.

Read More
19 June 2017

World Education Congress (WEC) 2017, Las Vagas, USA

The World Education Congress is designed to teach meeting and event professionals to think outside the ballroom. More than 2,000 global meeting and event professionals join us every year to learn how to stop planning meetings and start designing transformative experiences that deliver return on investment dividends to all stakeholders and participants.

Read More
15 June 2017

ICCA Sector Destination Marketing International Client/Supplier...

No other event offers the same opportunity for client and supplier to meet face-to-face and discuss future co-operation in a tailor-made Workshop environment. Participating bureaux can promote their company and services to senior decision-makers who are actively looking for destinations. Clients are also given some private time to network during the Client’s Forum.

Read More
5 June 2017

Meeting Architecture International Masterclass, Pretoria, South Africa

Meeting professionals from around the world, but especially from Africa and South Africa are invited to attend this International Masterclass to learn about the latest advancement in meeting design and how technology can change the way meetings are held; to advance knowledge and develop skills in the discipline of Meeting Architecture; and to increase value…

Read More
1 June 2017

How to Run a Consumer Loyalty Program – Webcast

In this free webcast moderated by Incentive’s Leo Jakobson, attendees will learn everything they need to know to run an effective consumer loyalty program. The session will offer a step-by-step guide on how to create the rules structure, promote the program, track participant performance, deliver the awards, and measure the results.

Read More
18 May 2017

How to Become a Top Negotiator – Webcast

This webcast will explore the positions taken by both suppliers and planners when negotiating. Participants will learn the techniques of professional negotiators and how to use these techniques to leverage the value of their meetings against the most important bargaining factors considered by suppliers.

Read More
10 May 2017
4 May 2017

WEBINAR Liability Risks in Today’s Tumultuous Times

In today’s litigious society, the risk of liability is all around us.  In this session, we’ll discuss the application of well-known laws like the Americans with Disabilities Act to “disabilities” like food allergies as well as lesser known international laws such as the Volunteer Protection Act, U.K. Corporate Manslaughter Act, and “duty to rescue” laws….

Read More
20 April 2017

ICCA Venue International Client/Supplier Business Workshop, Paris,...

A minimum of 10 and maximum 15 ICCA venues each invite a client to the Workshop to discuss their specific meeting requirements. Clients must conform to strict selection criteria, so ensuring that participating venues can promote their company and services to senior decision-makers who are actively looking for destinations and venues. No other event offers…

Read More
19 April 2017

Using Apps to Jumpstart Your Events – Webcast

Using Apps to Jumpstart Your Events With the proper help, it is possible to build a contract that will protect today’s meetings. This webcast will feature advice and tips from legal experts, meeting planners, and suppliers on how to customize a contract to address the specific needs of a meeting with a special emphasis on…

Read More
12 April 2017

Proving Your Value as a Meeting Professional – Webcast

Beyond calculating return on investment for individual events, consider the bigger picture: What are YOU worth to your organization? Learn what to track and how to track it, as well as how to demonstrate your professional value in your current role – and on your résumé.

Read More

Publications

Showing Featured Publications

View all Publications

Newsletters

Showing Featured Newsletters

View all Newsletters

Partner Spotlight

Showing Partners

View all Partners