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Sydney: “Transformation”, AIPC 2017 and ICC Sydney

The gleaming new ICC Sydney has just hosted the 2017 Annual Conference of the International Association of Convention Centres (AIPC). As well as being a prime example of what a modern centre should itself be, the entire Darling Harbour redevelopment precinct was also the perfect setting for a theme of “Transformation”. From CIM News Magazine…

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Colorado: Securing the Outdoor Retailer Trade Show

The Outdoor Retailer trade show is switching to a three event annual format and coming to Denver and the Colorado Convention Center. The story of its move away from Utah is a tale of politics, proposed legacies in conservation and health, and the tireless campaigning of Colorado’s outdoor recreation chief – and Everest mountaineer – Luis Benitez. From Outside…

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Africa: The Event / The Iceberg Special Report

At Meetings Africa 2017, South Africa announced a bidding fund to target and win international association conferences and meetings. But subvention can be a mistake if not clearly linked to encouraging growth in key knowledge sectors. A special Event video report – produced in partnership with The Iceberg – explores the role the meetings industry will play in African economic development.

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Calgary: A Tech Revolution and a Convention Centre

Innovative technology start-ups are now increasingly visible alongside the more established energy sector across Calgary’s business landscape. The destination is home to the largest number of fledgling tech businesses per capita in Canada, and the recently refurbished Calgary TELUS Convention Centre likes to see itself as a facilitator of this entrepreneurial trend. From PCMA Convene…

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Singapore: The Next Silicon Valley

Already with the world’s fastest Internet connection speed, the city-state of Singapore is making a play to become Asia’s leading start-up incubator and the next silicon valley. The Singapore Tourism Board makes the case that coming investment in R & D, the many ICT events already held there, and an easy business environment all help foster tech success. From PCMA Convene…

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The Battle Hymn of re:publica

From its annual home in Berlin, re:publica is a sizeable conference celebrating and debating digital disruption in a face-to-face format. The bohemian approach of the 2016 running cemented a ten year track record of legacy influence on regulation and legislation. There are also now sister events in Dublin and Thessaloniki. Photo: Jan Zappner. From tw tagungswirtschaft…  

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IMEX 2017: Incredible Impacts

IMEX 2017 in Frankfurt saw the launch of one initiative rather complementary in its aims to what the Joint Meetings Industry Council and The Iceberg are also trying to achieve. ICCA – the International Congress and Convention Association – and BestCities Global Alliance announced that associations whose meetings have a great legacy story to tell will be able to apply for…

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IMEX 2017: A View of the City

IMEX 2017 – the largest ever running of the show – officially opened on May 16 with a state of the industry address from IMEX Group Chairman Ray Bloom. German Convention Bureau Managing Director Matthias Schultze also spoke – in strong support of unfettered movement across borders – and the opening keynote came in the form of a unique city perspective on the…

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Go Vilnius: Marketing & Economic Development in One Agency

Vilnius, capital of the Republic of Lithuania in Northern Europe, was the host for CONVENE earlier this year and has long been a leading events destination in the region. Now the new Go Vilnius agency will link up the city’s marketing with its more strategic economic goals of attracting investment and talent. From TMF Dialogue Marketing…

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IAPCO: Associations Must Adapt to Survive

At PCMA Convening Leaders in Texas, collaborative education by IAPCO (the International Association of Professional Congress Organisers) and the event hosts reinforced the need for global association education strategies to be applied locally. Having a professional congress organizer (PCO) that understands the importance of locally-sourced intellectual capital – and that is aligned to the mission of the association – can…

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Montreux: Less Talk About Conferencing, More About Business

Sarah Fleming Associates has always maintained that in order to successfully engage a potential buyer and to attract conference business to any city or destination, it is important to be able to put forward a strong business case for holding an event or conference in the city. An effective lead generation programme should therefore focus on…

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A Room with a Zoo Pays Off for Both Sides

For more than fifty years the Antwerp Zoo Society has used the proceeds of its event spaces to support a very unique CSR undertaking… the operation of one of the oldest and most important zoological facilities in the world. Now, with the opening of the new Flanders Meeting and Convention Center Antwerp (FMCCA), this commitment will be…

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Paris and Los Angeles in Olympic Photo Finish

In a creative if unusual approach to bid selection – let the events industry take note – the International Olympic Committee (IOC) has awarded the 2024 and 2028 games together to both Paris and Los Angeles. Which city hosts which games will be decided later by the destinations’ National Olympic Committees and the IOC. From CIM News Magazine…

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$10,000 Awards for Association Innovation

Applications are now being accepted for the ASAE Foundation’s Innovation Grants Program. The charitable branch of the American Society of Association Executives – an Iceberg partner – is awarding five bursaries of up to $10,000 each for innovative association projects in travel, exploration or hybrid (travel and exploration). The closing date is October 1st. From Association Meetings International…

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Another Texan Tale of Reverse Legacy

Following the boycott of another legal association last month for different reasons, the American Association of Law Libraries has decided not to stage future events in Texas. The AALL cites a new state law allowing publicly funded agencies to deny services for children in care on religious grounds, and also the proposed “bathroom bill”. Photo: LoneStarMike. From Meetings & Conventions…

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Hawaii Further Challenges Trump Travel Ban II

A federal judge in Hawaii has expanded the list of family relationships with US citizens that permit successful visa applications from countries proscribed in President Trump’s Travel Ban II. US District Judge Derrick Watson ordered the administration not to bar citizens’ grandparents, grandchildren, brothers-in-law, sisters-in-law, aunts, uncles, nieces, nephews and cousins. From Meetings & Conventions…

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Nottingham Launches Ambassador Scheme

The UK city of Nottingham is launching an ambassador programme to attract £5 million of research-led academic events from 2018. The scheme – run by Visit Nottinghamshire, part of Marketing NG, and the Nottingham Hospitality Association (NHA) – is intended in time to create a network of 200 ambassadors bringing in significant events to the city. From Association Meetings International…

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AIPC 2017 Annual Conference Held in Sydney

“Transformation” was the theme of the 2017 Annual Conference of the International Association of Convention Centres (AIPC). The transformed meetings industry landscape of Sydney, Australia, was the setting… and at its heart the gleaming new venue of ICC Sydney. Among the speakers was Professor Greg Clark, whose city perspective was also a recent highlight of IMEX. From Boardroom…

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Name and Shame Blacklist Disowned by Conference

The plague of bogus professional attendees who serially freeload at events has long been understood by the meetings industry. But an anonymous “name and shame” email listing 31 people alleged to have no real connection with the sector has also just caused controversy. The conference to whose attendees the list was sent has disowned it. From Association Meetings International…

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Meetings Industry 2017 “Most Influential” Named

Twenty-five people have been named by an Iceberg partner publication 2017’s “most influential” in the meetings industry. The group – sorted into “game changers”, “strategists”, “trailblazers”, “advocates” and “educators” – includes representatives from ASAE, ICCA, MCI, MPI and PCMA. All of them are making an impact right across the sector. As chosen by the editorial team at Successful Meetings…

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More than Half of Planners Suffer from Event Disruption

If life throws lemons at you, you make lemonade. Lemon tea is a great alternative. And as any event planner knows, events outside your own control can cause chaos. According to the Incentive Research Foundation’s 2016 Event Disruption study, 59% of planners were thrown lemons in 2015 and 2016 and had to deal with them. From Meetings & Conventions…

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Prague Congress Centre Upgrade Enters Phase Two

Ahead of the ICCA Congress taking place there in November, the Prague Congress Centre’s renovation project has just entered phase two. After works to make the venue more environmentally friendly were finished in early Spring – installing energy-efficient heating and cooling – the focus is now on AV, a new navigation system and Internet connectivity. From Association Meetings International…

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US Large Electronics Ban Lifted with Enhanced Security

The US Department of Homeland Security is lifting the ban on large electronic devices in passenger cabins on flights from ten proscribed Middle East and North African airports. Enhanced security protocols and passenger screening – both technological and canine – on all inbounds flights to the US will be introduced in its place. From Meetings & Conventions…

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Trump Travel Ban II Upheld (Partially)

The US Supreme Court has allowed a limited reinstatement of President Trump’s Travel Ban II. Pending a hearing in October, judges have upheld the ban on visitors from Iran, Libya, Somalia, Sudan, Syria and Yemen where there is no “credible claim of a bona fide relationship with a person or entity in the US”. From Meetings & Conventions…

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JMIC Case Studies

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The Sustainability of the Business Events Industry in Malaysia

Growing its business events sector is part of Malaysia’s strategy to achieve status as a developed nation by 2020. This case study presents the contribution made by the 55th ICCA (International Congress and Convention Association) Congress towards developing the business events sector in the country. ICCA’s event engaged political leaders and the local community to raise awareness of the needs…

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Zoom-in on the Swiss Fintech Corner Setup at Sibos 2016 in Geneva

The Geneva Convention Bureau has adopted a policy of promoting Geneva not only as a destination but also as a center of economic, knowledge and innovation excellence. It does this by marketing meetings and events in relation to local key clusters of industry. As a result, a dynamic and virtuous feedback loop is established between Geneva’s economic or knowledge…

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Conferences: Catalysts for Thriving Economies

This research by Business Events Sydney (BESydney) demonstrates that business events offer delegates unrestricted exposure to innovative ideas and opportunities to develop new knowledge and skills. Part of the Beyond Tourism Benefits series, the new study by the University of Technology Sydney (UTS) – Conferences: catalysts for thriving economies – provides further evidence showing that…

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The Future of DMOs: The ECM Manifest

The future belongs to cities. To be specific, the future belongs to cities that can attract the brightest and the best people, and encourage them to thrive. Today cities compete nationally and internationally to attract businesses, skilled migrants, and of course visitors. However, to an increasingly globalised population a city’s postcard views and monuments matter…

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10 Reasons for a City Based Strategy

The Global Association Hubs Partnership (GAHP) was created by Brussels, Dubai, Singapore, and Washington DC to engage with the international association community as a trusted partner for international growth. A key component of the GAHP strategy is to feed this dialogue with original research-based content and to provide education and networking opportunities for association decision…

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Defining Conventions as Urban Innovation and Economic Accelerators

The meetings and conventions industry is evolving into a global innovation distribution channel. Over the last decade, convention bureaus have been collaborating more strategically with their local and state governments, economic development agencies, academic and scienti c institutions, and local business improvement districts to better leverage the value of conventions in their cities, especially those aligned…

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Business Events: Delivering Economic Prosperity for Australia (2017-18...

The Association of AACB’s latest analysis of bids won, bids lost and the bid pipeline highlights that while its members have secured 360 international business events in the Forward Calendar (as at July 2016), 235 bids had been lost for the next decade. This lost business is estimated to be valued at AU$805m in direct…

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Event Design: Ten Guiding Principles for Organisers

“Uneasy lies the head of the PCO” to adapt Shakespeare. But what should a PCO’s guiding principles be in designing a conference or exhibition? What works really well and what really does not? Principles 1 – 5 are listed on the article page. Click through issue 7 of the full magazine at the bottom for 6 – 10. From the Event…

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How Affordable is Affordable?

Whether it’s all about the cost of the airfare itself or of the transportation from the airport, whether it’s about the pricing of the meeting’s accommodation, food and beverages, Wi-Fi access or off-site venues, views on what constitutes affordability in the meetings industry are as many and varied as are the events themselves. From Successful Meetings…

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What AI Means for the MI

AI or artificial intelligence is widely perceived as a paradigm shift in computing that will supplant human labour rather than assisting or complementing it. But far from driverless vehicles or robots replacing human workers, it may be in less obvious areas like attendee profile matchmaking that the invisible technology truly comes into its own. From Meetings & Conventions…

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Incentives and the US Department of Labor’s Fiduciary Rule

Last year the US Department of Labor announced its Fiduciary Conflict of Interest Rule, which was supported by President Obama, then delayed but not repealed by President Trump. Coming into full effect next January, the rule covers compensation – including gifts or trips – to those providing financial advice on retirement planning. The incentives industry is directly affected. From Meetings & Conventions…

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Making Metrics Matter: The Key Questions

Positive event trajectory, positive event perception, relationship growth, and experience satisfaction. Rather than bombarding delegates with too many feedback questions, these are the meaningful reactions to benchmark. Lisette Sheehan and Lyndsay Merbach, measurement experts at the Sparks agency and 2017 PCMA Education Conference speakers, discuss the metrics that matter to planners in improving their events. From PCMA Convene…

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Securing Collaboration: the Right Approach

The Manchester Arena bombing on May 22nd has highlighted the extreme challenges venue operators face in keeping visitors safe at events. Perhaps the changing threat landscape now demands closer collaboration between venues, events… and their respective communities. Geoff Donaghy is President of AIPC (the International Association of Convention Centres) and CEO of ICC Sydney. From tw tagungswirtschaft…

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Brand USA: MPI and the Power of Travel Coalition Reaction

More on the fight for Brand USA! MPI President and CEO Paul van Deventer has attacked the proposed cutting of its federal funding. He points out that meetings contribute 15% of the overall US travel and tourism dividend. Also campaigning on the grounds of economic contribution, Katie O’Neill of the Power of Travel Coalition. From Meetpie.com…

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Brand USA: US Travel Association Video Message

The fight for Brand USA continues. A loud voice of opposition to the proposed cut to the organisation’s federal funding, US Travel Association President and CEO Roger Dow, has made a video calling for a rethink and encouraging Congress to keep funding in place. Congress has the final say, and has previously supported Brand USA. From Meetings & Conventions…

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Brand USA: The Fight Begins

How does President Trump’s proposed withdrawal of funding for Brand USA – the Obama-created organisation which promotes the US as a welcoming destination for visitors – square with his commitment to putting American jobs first? Two key president CEOs – the US Travel Association’s Roger Dow and PCMA’s Deborah Sexton – lead the meetings industry call to arms. By David McMillin at PCMA…

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The Textbooks of Bad Brand Management Get Another Airline Chapter

The Iceberg prefers to cover travel news directly impacting the meetings industry. But like the story of United Airlines before it, British Airways and its IT outage – which grounded flights around the world and caused chaos at Heathrow and Gatwick airports – is in truth a cautionary tale of crisis and brand mismanagement for all to hear. From editor’s blog at Meetpie.com…

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Manchester: A Light That Never Goes Out

The horrific suicide bombing at a concert in Manchester Arena was the deadliest terror attack in the UK for almost twelve years. In weeks to come it will pose tough questions for venue operators and the rest of the industry. But the days immediately following the outrage were for reflection and solidarity. Photo: Tomasz Kozlowski. From editor’s blog at Meetpie.com…

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IMEX 2017: Final Day, Final Thoughts

IMEX is now over for another year. The last day may be like Sunday at the Glastonbury Festival – perhaps with slightly less mud – but in amongst the networking frenzy and preparations for a return to reality, take a quiet moment to appreciate IMEX’s spiritual home… the German city of Frankfurt. From the editor’s blog at Meetpie.com…

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2 August 2017

How to Run an Engagement and Recognition Program – Webcast

In this free webcast moderated by Incentive’s Leo Jakobson, attendees will learn everything they need to know to run an effective employee loyalty recognition program.  The session will offer a step-by-step guide on how to create the rules structure, promote the program, track participant performance, deliver the awards, and measure the results.

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14 August 2017

6th ICCA Latin American Meeting / 11th Client Supplier Business...

Excellent business opportunities, outstanding networking activities, and great academic program.  More than 25 hosted buyers, top leaders of Latin American, Panamerican and Iberoamerican Associations will be present; clients and members will be able to share from the beginning a full social program based in a team-building experience provided by the Local Host Committee. Our academic program…

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16 August 2017

Sunshine Education Summit 2017, Florida, USA

MPI is proud to present Sunshine Education Summit 2017 (SES), where the business of meetings and events showcases the resources, beauty and energy of Florida.  Sunshine Education Summit 2017 will feature cutting-edge industry education that addresses the hottest topics and issues affecting meetings and events professionals—at all levels—through learning styles that range from invigorating keynotes to interactive classes.

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26 August 2017

ECM Summer School, Dresden, Germany

Summer School is an unmissable learning opportunity for all professionals working in Convention Bureaux, Tourist Offices, Congress Centres, Airlines, Hotels, DMCs, PCOs & Meeting Planners! The aim is to equip professionals with the latest marketing tools and to help them to develop the knowledge and skills required for a successful career in conference, meetings and event…

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28 August 2017

PCMA Global Professionals Conference, Bangkok, Thailand

This intimate invite-only educational event brings together 25 global planners from top associations and corporations, along with 15 senior-level suppliers from the region, representing convention bureaus and centers. The conference’s goal is for all participants to gain a deeper understanding of the opportunities available throughout APAC and how to maximize business events in the region.

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31 August 2017

M&IT Masterclass Webinars

M&IT offer a number of training webinars which are tailored to the conference, meetings and events industry, for both suppliers and buyers to better understand the market, including Social Media for Events; The Venue Contracts Minefield; Health, Safety & Risk Assessments; The Bribery Act; Data Protection in Events.

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6 September 2017

ICCA Asia Pacific Chapter Client/Supplier Business Workshop 2017

Client/Supplier Business Workshops is an intensive and focused two-day networking event between ICCA members (suppliers) and international association clients, offering the opportunity for both to meet face-to-face and discuss future co-operation in a tailor-made Workshop environment. The Workshop has 15 allocations and each participating member each invite an association client to the Workshop to discuss…

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14 September 2017

13th TourMIS Users’ Workshop and International Seminar, Vienna

Organised by the European Travel Commission, European Cities Marketing & MODUL University Vienna, both events are directed toward managers, academics, as well as consultants and representatives of governments and international organizations dealing with tourism. Participants are invited to register for both days or can choose to participate in just one event.

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14 September 2017

ICCA Venue European Client/Supplier Business Workshop, Maastricht,...

During the workshop, the participating clients get the opportunity to meet people from a minimum of nine or a maximum of fourteen other venues. They make initial contact with the sales team as well as learn the suitability (or otherwise) of the venues in a way that would otherwise have been time consuming and would…

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17 September 2017
18 September 2017

IAPCO EDGE Seminar, Kuala Lumpur, Asia

Meeting Professionals are invited to join us for a unique learning experience that is focused on a well-rounded look at conference management and the changing landscape of our industry. In order to maximize learning outcomes and networking opportunities, this seminar is strictly limited in size and allows for maximum interaction with faculty and industry experts.

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27 September 2017

How to Run a Channel Sales Incentive Program – Webcast

In this free webcast moderated by Incentive’s Leo Jakobson, attendees will learn everything they need to know to run an effective dealer network incentive program. The session will offer a step-by-step guide on how to create the rules structure, promote the program, track participant performance, deliver the awards, and measure the results.

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12 August 2017
17 August 2017
23 August 2017

ibtm China, Beijing

Access a world of business opportunities at your fingertips.  ibtm china is where meetings, events and incentives industry decision makers meet to do business. We unite global suppliers with highly qualified Chinese and international events and meeting planners for two inspirational days of business, networking and education.

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6 September 2017

ibtm Latin America, Mexico City

ibtm® latin america, part of ibtm® events, is the place where leaders, organizers and specialized suppliers for congresses, conventions, corporate events and incentives meet for business adventures.  For suppliers to the industry it’s the place to develop new business leads, increase their sales, and promote their company and brands in the Americas, Latin America and…

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10 September 2017

Destination Southeast, Miami Beach, USA

Connect with the top hotels, CVBs, DMCs, and venues from across the Southeast in pre-scheduled one-on-one appointments and unique experiential networking events, while enjoying a fully hosted, three-night stay at Nobu Hotel Eden Roc Resort in Miami Beach from September 10-13, 2017.

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13 September 2017
17 September 2017

Destination Caribbean, Grand Cayman

Experience Caymankind culture on the beautiful Grand Cayman! Connect with the top hotels, CVBs, DMCs, and venues from across the Caribbean in pre-scheduled one-on-one appointments and unique experiential networking events, while enjoying a fully hosted, three-night stay at The Westin Grand Cayman Seven Mile Beach Resort & Spa from September 17-20, 2017.

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17 September 2017
24 September 2017

Destination Hawaii, Maui

Invaluable business connections, targeted education, and unforgettable experiences—all while experiencing the magic of the Hawaiian Islands. This unique event is hosted by Northstar Meetings Group’s leading brands—Successful Meetings, Meetings & Conventions, and Incentive Magazine—in partnership with Meet Hawaii, Maui Visitors Bureau, and The Wailea Beach Marriott.

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24 September 2017

2017 Visitor Services Summit, Ohio, USA

A must-attend event for visitor services professionals, this is the foremost opportunity to connect with colleagues to discuss the issues and trends that impact you and the visitors you serve. Explore diverse industry practices and case studies to exemplify what is working, what opportunities to explore, and what management practices to hone.

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26 September 2017

IT&CM Asia, Bangkok, Thailand

Established in 1993, IT&CMA is at the forefront of fostering MICE growth opportunities for the Asia-Pacific and beyond. Its multi-faceted programme engages regional and international industry suppliers and buyers in the realms of business, education and networking. IT&CMA also features dedicated platforms designed around the interests of valuable MICE niche segments, enabling the event to consistently…

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8 October 2017


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