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On the Horizon – Healthcare Congress Trends to Watch

For the pharmaceutical and healthcare industries, compliance and regulation are a way of life. In this already complex environment, the ever-changing regulatory landscape has increased the pressure over recent years. These dynamics are having a profound effect on healthcare congresses, which represent the largest segment of educational meetings. The future of these events depends on…

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Three Quarters of Planners will Drop Venues over Service

Three quarters of event planners will not return to a venue if they receive bad service, according to a survey by the Victory Services Club. 84 percent think quality of service is one of the most important aspects of the overall experience. 61 percent base their booking decision on first contact and staff attitude. From…

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#EventPlannersTalk to Debate Attendee List Vetting

Following the anonymous email blacklist of 31 people alleged to be serially freeloading at business events – one of those named has now said he will no longer be doing so – familiarisation trips and the vetting of attendee lists will be debated at the next #EventPlannersTalk breakfast on 26 September in London. From…

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European Society of Cardiology Issues Barcelona Statement

After the Barcelona terror attack, messages of international support for the city included one from the European Society of Cardiology, whose congress is bringing in 32,000 to the Catalonian capital. “Our sympathy is with the victims and their families.” its statement read. “Our solidarity is with all the people of Spain.”. Photo: Tiputini. From Association Meetings International…

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Healthcare Provider Education a Challenge for Medical Congresses

Organisers of medical meetings are finding it difficult to deliver education to healthcare providers, according to a survey. More than 124 healthcare planners, congress organisers and meeting suppliers were surveyed, with twelve in-depth interviews conducted. The top trends identified included the intense time pressures imposed on HCPs by patients and practice management. From Association Meetings International…

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Meetings are Serious… Just Don’t Forget the Joy

As we switch from “business tourism” to “economic development” and “knowledge transfer” – and as we quantify the return on investment our events create – let us not forget the human values also at the heart of this industry. Let us not squeeze the joy out of meetings. From the editor’s blog at Association Meetings International…

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Feedback from a Speaker

We all know what professional conference organisers want from speakers they engage in constructing content for meetings and events. But what do the speakers want in return from organisers? Consultant and Strategic Meetings Management guru Kevin Iwamoto offers a list of eight peeves and pointers from the speaker point of view. From Meetings & Conventions…

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Transparency and Pricing Failings Anger Planners

A Cvent study of 1,200 event professionals reveals some serious pet hates of planners in the process of selecting venues. Transparency and pricing failings – along with poor response times – are all bones of contention for organisers. The report also suggests that venues could improve their business by providing prompt answers to all requests for proposals. From…

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Some Blue Sky Thinking on Event Disruption

According to the Incentive Research Foundation’s 2016 Event Disruption study, 59% of planners in 2015 and 2016 and had to deal with outside disturbances to their meeting itineraries. One brave Iceberg partner journalist signed up to sample a unique dinner-in-the-sky experience in London. Sadly sometimes even a suspended event has to be… erm… suspended. From the editor’s blog at…

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Meet in Ireland Announces Corporate Events Strategy

Meet in Ireland has announced new services and subvention – and a new strategy – for business events visiting its shores. The Corporate Supports Programme offers customised assistance – financial subvention included – and facilitates access for organisers to Ireland’s key knowledge sectors. Incentives can even explore film locations and sets seen in Game of Thrones and Star Wars. From…

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Event Design: Ten Guiding Principles for Organisers

“Uneasy lies the head of the PCO” to adapt Shakespeare. But what should a PCO’s guiding principles be in designing a conference or exhibition? What works really well and what really does not? Principles 1 – 5 are listed on the article page. Click through issue 7 of the full magazine at the bottom for 6 – 10. From the Event…

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How Affordable is Affordable?

Whether it’s all about the cost of the airfare itself or of the transportation from the airport, whether it’s about the pricing of the meeting’s accommodation, food and beverages, Wi-Fi access or off-site venues, views on what constitutes affordability in the meetings industry are as many and varied as are the events themselves. From Successful Meetings…

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