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Thinking Before Using: Creating the Ethos of a Sustainable Venue

London’s 15Hatfields was set up as a sustainable venue in 2008, avoiding single-use plastics from day one. The venue needed to find a general manager who could embody this environmentally-minded ethos. Warren Campbell has been helping clients embrace sustainability in Central London ever since. From Meetings & Incentive Travel…

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Advocacy: Clear Goals, Good Storytelling and Industry Coalition

The Iceberg sits at the heart of the advocacy that the meetings industry makes to the world outside. But how do those who represent and defend the sector see their role? The views here include those of two Iceberg partners: IMEX Manager Natasha Richards and European Cities Marketing President Dieter Hardt-Stremayr. From Conference & Incentive Management…

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James Rees: Doubled US Business for ExCeL London

It’s been a busy year for James Rees, Executive Director of ExCeL London. Following election as ICCA President in November 2018, Rees reveals his approach to the US market, to diversity at both ExCeL and ICCA, and how being in a New Romantic pop band helped him thrive in the events industry. From Meetings & Incentive Travel…

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The Road Ahead of Giving Back: Meetings CSR & Sustainability

The Annual Meetings Market Survey just added two new questions about whether or not corporate social responsibility and environmental sustainability are usually part of event planning. More than half of respondents did not make CSR part of their event, and the environment was top of mind (in RFPs) for only eleven percent. From PCMA…

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US Visa Entry in the Trump Era: A Growing Challenge for Events

The TED Radio Hour just interviewed Yassmin Abdel-Magied, an Australian author, TV personality, and founder of Youth Without Borders. In April 2018 Abdel-Magied traveled to the US to speak at an event, but was denied entry because her country of birth, Sudan, was on President Trump’s original travel ban. From PCMA…

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SACEOS: Turning 40, New Leadership, New Generational Vision

This year marks a milestone for SACEOS, the Singapore Association for Conventions Exhibitions Organisers and Suppliers. It is both celebrating its 40th year, and a new President, industry heavyweight Aloysius Arlando, took over the reigns in February. Here he shares his vision for the future and explains why associations must be “future-ready”. From Boardroom…

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Destination DC’s Elliott Ferguson Unveils Overseas Strategy

Elliott Ferguson, President and CEO of Destination DC (as well as the new National chair of the US Travel Association), has been speaking about his city’s future strategy and new developments. Washington DC is the US number one spot for international association meetings, according to the last ICCA Statistics Report. From Meetings & Incentive Travel…

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AIME 2019: Voices from Knowledge Exchange and Elsewhere

The Asia-Pacific Incentives and Meetings Event (AIME) 2019 has just been held in Melbourne. Here are some memorable statements heard during the Knowledge Exchange and elsewhere from sundry CEOs (of a convention bureau, an industry association, and a venue), as well as a strategist, an inventor, a politician, and a poet. From PCMA…

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Edinburgh’s Room Tax: Breach in the Dyke or Bad Idea?

While the Edinburgh Convention Bureau’s future funding lies under threat, so the city has also voiced the idea of a £2 per person nightly “room tax”. Some see this as a welcome source of new revenue, but will any get back to marketing, and what about competitiveness? From editor’s blog at Meetings & Incentive Travel…

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Associations Growing Global VI: ISO Engages Asia from Singapore

The Iceberg is publishing a series of interviews about the globalisation of large associations. These are jointly produced by partners Boardroom and the Global Association Hubs Partnership. Nicolas Fleury, Deputy Secretary-General of the Geneva-based International Organization for Standardisation, describes ISO’s opening up of a regional office in Singapore. From Global Association Hubs Partnership…

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Designing Legacy: The Meetings Approach Across Africa

The legacy of events is best pictured as an iceberg, as this website should certainly know! Design Indaba, held annually in Cape Town, is extending the legacy it creates for participating SMMEs through four simulcasts of its conference. Natasha Skoryk looks at the impact of business events on destinations and the meetings industry itself. From the Event…

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Meetings Accessibility: True Colours Shines Through in Singapore

Iceberg partners BestCities Global Alliance and GainingEdge recently published a report on accessibility in meetings (see Research). It featured real-life examples of events, hosted in BestCities’ destinations, that make inclusivity for those with disabilities a key focus. The True Colours Festival held in Singapore last March was one such case study. From PCMA…

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Filling those Shoes: Continuing Vienna’s Christian Mission

Events industry guru Christian Mutschlechner (above right) has now retired as head of the Vienna Convention Bureau after 27 years. 250 people attended a farewell event in Vienna, some from as far afield as the USA and Uruguay, both to celebrate his career and welcome successor Christian Woronka. From editor’s blog at Meetings & Incentive Travel…

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Lausanne Montreux Congress: The Two Directors’ Vision

As The Iceberg reported in October, the Swiss regions of Lausanne and Montreux have joined forces to create the joint Lausanne Montreux Congress. Two LMC representatives, Director Lausanne Tourisme Steeve Pasche and Director Montreux-Vevey Tourisme Christoph Sturny, have been speaking exclusively about their future plans. From Meetings & Incentive Travel…

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BestCities Global Alliance: Harness the Power of Partnership

Paul Vallee is Managing Director of Iceberg partner BestCities Global Alliance. Paul is also Executive Consultant with GainingEdge, another Iceberg partner which provides services exclusively to the meetings industry. Here he discusses the growing trend of partnership in associations and how the industry can benefit from such collaboration. From BestCities Global Alliance…

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Multiple Suspect Package Alerts: Dealing with the Unthinkable

During the European Banking Federation annual summit at the National Bank in Brussels, an alarm went off. Then another. And then another. In an exclusive interview, EBF senior events coordinator Tina Marolt describes the steps taken in dealing with every event planner’s worst nightmare. Photo: Tiger Rus. From Association Meetings International…

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