Sector: PCO

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Risk: Approaches to Best Practice

As business event planners react to the changing outside factors that can disrupt their meetings, so also industry associations, including some partners of The Iceberg, are themselves considering how to educate and define best practice in risk management for their memberships. The call is being made for a collaborative approach. From Skift…

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Big Impact, Low Budget

Wowing your audience without spending too much is hard. Here’s a guide to doing just that, by using the latest technology, giving away goodies, keeping your agenda energetic but focused, choosing a great venue… and also a destination people want to visit. From Simon Lockwood, creative director at The Brewery in London, and Successful Meetings…

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Pacific World Forecasts Industry Trends of 2018

Despite new technologies like virtual reality and artificial intelligence, meetings and incentive professionals should expect next year to be all about “engagement”. That’s according to Pacific World, which has published a list of trends to watch for in 2018. Four in particular will drive engagement: localization, cultural immersion, community impact, and off-the-beaten-path destinations. From Successful Meetings…

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Decision to Attend 2

Attendees are consumers: discerning travelers who may choose to attend conventions & exhibitions… or not. That’s why the mutual goal of both meeting / exhibition professionals and CVBs is generating positive word-of-mouth from attendees, resulting in repeat bookings and increased attendance. This report provides insight from the second Decision to Attend survey conducted in 2017, with…

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Balancing ACT: Marriott and the Value of Values

Marriott has recently taken flak for hosting a convention of ACT America, which calls itself a ‘grassroots national security organisation’ but which has also been dubbed America’s ‘largest anti-Muslim hate group’. Marriott lists diversity and inclusion among its core values. ACT America has its own anti-violence, anti-discrimination policy. From the editor’s blog at Association Meetings International…

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A Warning “Or Everyon”: Theresa May and THAT Speech

It was a speech the embattled UK Prime Minister was hoping would go rather better than it did. First, a prankster breached security to hand Theresa May a fake P45 (a UK termination of employment form). Then she lost her voice. Even the set designer received an unexpected “F” (and later “E”). From CIM News Magazine…

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IBTM World to Proceed Despite Barcelona Unrest

The meetings, events and incentives showcase ibtm world is to go ahead as planned next month despite simmering tensions in Barcelona after the Catalonian independence referendum. More than 850 people were injured as riot police raided polling stations to stop the vote, which was declared illegal by a Spanish court. Photo: Robert Bonet. From Meetpie.com…

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UK Venues and Agencies Tightening Up Security

UK venues have tightened up on security over the last six months, and agencies booking hotels and venues are increasingly asking questions about it. An HBAA survey found that over 63 percent of venues had reviewed or changed arrangements in the past half year and 42 percent had carried out simulation exercises. From Meetpie.com…  

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IMEX America to “Go Ahead As Planned” in Las Vegas

After the horrific mass shooting in Las Vegas, the organisers of IMEX America moved swiftly to express shock and sadness, and to reassure those attending the event at Sands Expo the following week. “Both IMEX America and the Sands have very strong security in place” said IMEX Group CEO Carina Bauer. From Meetings & Conventions…

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Cost Per Attendee Rising and Set to Rise Further

According to CWT Meetings & Events, 2017 attendee costs per day rose by three percent in North America, by one percent in South, by four percent in EMEA, and by five percent in Asia-Pac. With hotel and airfare increases predicted, this trend is set to continue. Safety and security remain huge concerns. From tmf dialogue marketing…

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The Future Fam Trip: Paying to Participate and VR

Paying a contribution to participate and using virtual reality may be the future of hosted buyer and familiarisation trips, according to an #EventPlannersTalk breakfast held in London. 85 per cent of the audience attending thought the existing model needed to change. Researching attendees as well as participation fees was the way to deter freeloaders. From Meetpie.com…

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Event Security: The Planner’s Guide

Security and safety considerations are becoming increasingly important for professional conference and event organisers to address in their meetings. But best practice and typical execution are rarely one and the same thing. This planner’s guide is a checklist of proactive thinking across a meeting’s entire timeline: before the event, during and after. From tmf dialogue marketing…

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Don’t Ignore the World Outside the Meeting

Too often business travel to events and meetings pays no heed to the wider attractions a destination has to offer. Too often organisers don’t either. From the recent 2017 PCMA Global Professionals Conference in Bangkok, Thailand, here are some thoughts about creating experiences that are engaging, fulfilling and memorable for those attending them. From PCMA…

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Fam Trip: Forbidden Words

After the contentious issue of blacklisting freeloaders – and the idea of requiring a charitable donation to attend – it seems there’s a re-evaluation underway of what the familiarisation trip should be. According to a comment from the Site GB Incentives Summit, perhaps it’s time to ban the phrase and coin a new name. From Meetpie.com…

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Event Insurance: The Hurricane Question

In the wake of the devastation left across the Caribbean and Florida by Hurricane Irma – just after Hurricane Harvey’s in Texas – the industry has been discussing the delicate subject of meetings insurance. Hiscox, which has been insuring against such risks for 30 years, says three quarters of organisers fail to purchase adequate cancellation cover. From Meetpie.com…

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Getting Exercised About Engaging Attention

It’s a familiar problem. After a great start to the opening session, the room’s energy dips over a couple of hours. The morning break is supposed to revive and refresh, but somehow that initial dynamism never quite seems to return. Perhaps instead of tea or coffee, the secret sauce is an exercise break. From the Event…

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“Exciting” ESC Congress Defies Terror

Following the terror attack in Barcelona, the European Society of Cardiology Congress has been held in the city. Over 31,700 delegates attended from 153 countries. 4,515 abstracts were submitted. A three-day public health event was also staged. ESC President Prof. Jeroen Bax said attacks “only succeed if we allow them to succeed.”. From Association Meetings International…

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Events Postponed as Hurricane Irma Nears

With cities across the path of Hurricane Irma braced for impact, major events were postponed as the storm neared. With a state of emergency declared in Florida, Puerto Rico and the US Virgin Islands, Iceberg partner Northstar put back Destination Southeast in Miami Beach to December. Meanwhile, the Caribbean is reeling from Irma’s pass. From Meetpie.com…

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One Third of MI Professionals Experience Mental Health Issues

One in three UK event industry workers experience a mental health problem. The national average is one in four. The findings are from a survey for the industry campaign EventWell, which starts on September 18. Three quarters of respondents suffered stress due to their workloads, and 13 percent were currently experiencing a problem. From Meetpie.com…

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No Such Thing as a Free Lunch

Rather than controversial name and shame blacklists, here’s a rather more creative solution to the problem of discouraging the attendance of FAM trip freeloaders. Charge an appropriate token entry fee… and then donate the proceeds to industry charity Meeting Needs. Some clever thinking at Cliveden House in Berkshire, United Kingdom, from the editor’s blog at Meetpie.com…

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On the Horizon – Healthcare Congress Trends to Watch

For the pharmaceutical and healthcare industries, compliance and regulation are a way of life. In this already complex environment, the ever-changing regulatory landscape has increased the pressure over recent years. These dynamics are having a profound effect on healthcare congresses, which represent the largest segment of educational meetings. The future of these events depends on…

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