Sector: Travel

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The Textbooks of Bad Brand Management Get Another Airline Chapter

The Iceberg prefers to cover travel news directly impacting the meetings industry. But like the story of United Airlines before it, British Airways and its IT outage – which grounded flights around the world and caused chaos at Heathrow and Gatwick airports – is in truth a cautionary tale of crisis and brand mismanagement for all to hear. From editor’s blog at Meetpie.com…

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Executive Order’s Motives Probed by Judges

On the eve of IMEX’s opening in Frankfurt, The Iceberg watched live US TV coverage of further hearings into Executive Order 13780, aka Trump Travel Ban II. Acting Solicitor General Jeffrey Wall, representing the ban, was quizzed over whether it discriminates against Muslims in the wake of campaign statements made by the president. From Meetings & Conventions…

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