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The Visitor Experience Expert Meeting offers a mix of incentive and exchange opportunities for all attendees, so participant diversity is of great importance. This event is for managers and TIC front office professionals coming from small and large cities and working for either public or private tourist information organisations – CityDNA members or not.
Across Europe, CVBs are navigating rapid shifts in expectations, competition and complexity, yet there are few opportunities designed specifically for them to step back, connect with peers and reflect on how we operate, collaborate and evolve. This meeting fills that gap, combining focused discussions and informal networking. The event is open to all CVBs.
The Business Operations Summit is a cross-functional gathering of destination organisation professionals in finance, human resources, operations and technology. This year’s summit will provide insight on post-pandemic recovery from an organisational perspective, focusing on new ways to think about how destination organisations are organised, staffed and operated.
The AIPC Sales & Marketing Summit is designed specifically for commercial leaders and senior professionals working in convention centres and venues who are responsible for driving revenue, market positioning and client relationships. Participants gain insights into current issues, industry trends and key customer perspectives, helping them prepare for the intense competition on the show floor.
The AIPC Operational Excellence Summit offers a high-level forum for convention centre professionals navigating increasing operational complexity, rapid technological change, and rising expectations around sustainability, security and customer experience. It is designed for the people who actually make events happen, from operations directors and operational excellence leaders to technical, AV, ICT and facilities managers.
The AIPC Academy is designed for convention centre professionals seeking to broaden their industry knowledge, strengthen their leadership capabilities, and prepare for increased management responsibilities within an evolving global events landscape. It provides a valuable platform for previous graduates and experienced industry professionals looking to continue developing their strategic thinking, professional network and industry perspective.
An immersive leadership programme designed to develop the next generation of convention centre leaders through practical learning, site visits and peer collaboration. Delivered by AIPC, CCC, and IAVM, the high-impact programme covers operations, strategy, and finance – with global experts, hands-on learning, and powerful networking.
Finding the right destination feels more challenging than ever. This webinar breaks down some of the shifts happening in the market — and the smart moves planners are making in response. From tapping into second‑ and third‑tier cities to rethinking timelines, expectations and negotiation tactics, you’ll find out what’s working right now.
Choosing the right destination is one of the more strategic decisions a planner can make, yet the process is often driven by routine, convenience or budget alone. This webinar focuses on site selection as a strategic tool, demonstrating how the right location can reinforce your event’s purpose, energize and engage attendees, and drive measurable outcomes.
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