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It was 2017’s most memorable meetings industry picture story: the George R. Brown Convention Center in Houston repurposed as a mega-shelter in the aftermath of Hurricane Harvey. Over 22 days, the venue became a temporary home to over 10,000 evacuees. Chief Operating Officer Luther Villagomez relives an operation the sector won’t quickly forget. From PCMA Convene…
Event organisers ignore contingency planning at their peril. In March 2017 Ernst & Young’s Future Finance Leaders Spring Seminar had to cope with the ultimate nightmare: postponement at less than 24 hours’ notice after the terror attack on Westminster Bridge in London. The team’s handling of the logistics went on to win an award. From PCMA Convene…
The Fall 2017 edition of Meeting Professionals International’s Outlook surveyed planners about their contingency plans for emergencies. 46 percent of respondents said they have specific contingency plans for natural disasters, 45 percent for active shooters, 43 percent for bomb threats, 40 percent for general illness/injury/death, and 31 percent for a cyber attack. From Meetings & Conventions…
Over the past few months, the need to prepare for unexpected eventualities has become increasingly important. Ken Kelling, MPRCA, Associate Director at meetings and events PR firm Davies Tanner, and a featured speaker at PCMA’s recent Knowledge Exchange in London, offers some essential tips for crafting the right message when a crisis unfolds. From PCMA…
As business event planners react to the changing outside factors that can disrupt their meetings, so also industry associations, including some partners of The Iceberg, are themselves considering how to educate and define best practice in risk management for their memberships. The call is being made for a collaborative approach. From Skift…
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