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It was a speech the embattled UK Prime Minister was hoping would go rather better than it did. First, a prankster breached security to hand Theresa May a fake P45 (a UK termination of employment form). Then she lost her voice. Even the set designer received an unexpected “F” (and later “E”). From CIM News Magazine…
Rather than controversial name and shame blacklists, here’s a rather more creative solution to the problem of discouraging the attendance of FAM trip freeloaders. Charge an appropriate token entry fee… and then donate the proceeds to industry charity Meeting Needs. Some clever thinking at Cliveden House in Berkshire, United Kingdom, from the editor’s blog at Meetpie.com…
Three quarters of event planners will not return to a venue if they receive bad service, according to a survey by the Victory Services Club. 84 percent think quality of service is one of the most important aspects of the overall experience. 61 percent base their booking decision on first contact and staff attitude. From Meetpie.com…
Businesses in the UK’s Midlands are being invited to join a series of focus groups to raise awareness of mental health issues in the meetings industry. The discussions are part of a campaign run by the Meetings Industry Association, and will help event professionals understand how their colleague’s organisations are building compassionate and productive workplaces. From Meetpie.com…
The UK meetings and events industry is heavily dependent on foreign labour. The effect of Brexit on its ability to recruit remains a unknown quantity. Even before the surprise referendum result, possibly the country’s biggest independent conference group, Principal Hotel Company, created a training academy which is now attracting local talent. From the editor’s blog at Meetpie.com…
The UK’s business travel spend in 2016 rose almost 7 percent to £39 billion, according to the Global Business Travel Association Foundation. China had the largest market, growing 9.2 percent to $318 billion (£245 billion), and India the strongest market growth, of 11.4 percent to $33 billion (£25 billion). Global spend was $1.3 trillion (£1 trillion). From Meetpie.com…
Edinburgh Napier University (ENU) and the Edinburgh International Conference Centre (EICC) have joined forces to offer the UK’s first master’s degree in business events. The course will accept its initial intake of students this September. ENU has developed the syllabus, and the EICC will provide guest lecturers and make work placements available for students. Photo: Stewart Attwood. From Meetpie.com…
The UK Conference and Meeting Survey 2017 (UKCAMS) says the UK industry is running its largest number of events for a decade. The report says the industry is worth about £19.4 billion in venue and destination direct spend. But as meetings increase, their average size has decreased, keeping the sector’s value constant. Photo: Martin Pettitt. From Meetpie.com…
Reaction from the meetings and events sector to the United Kingdom general election result has been swift and scathing. Conservative Prime Minister Theresa May had called the early vote to win a mandate for herself and strengthen her majority as Britain enters its Brexit negotiations. The gamble failed, leaving the country in yet more uncertainty. From Meetpie.com…
Bursaries of up to £2,500 are being made available to meetings industry employers taking on apprentices. The Events Apprenticeship Support Scheme has been launched by MPI UK & Ireland, and its grants will be for companies offering apprenticeships under the Government-supported “trailblazer” standard. Funds are to be raised at a charity party being held after The Meetings Show. From Meetpie.com…
The Iceberg prefers to cover travel news directly impacting the meetings industry. But like the story of United Airlines before it, British Airways and its IT outage – which grounded flights around the world and caused chaos at Heathrow and Gatwick airports – is in truth a cautionary tale of crisis and brand mismanagement for all to hear. From editor’s blog at Meetpie.com…
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