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Caloundra Events Centre Gets AU$6m Revamp

The Caloundra Events Centre in the Sunshine Coast of Queensland, Australia, is to receive a AU$6m redevelopment. The work will include refurbishment of the foyer, box office, bars and function rooms, acoustic treatment for the theatre walls and ceiling, and also dividing walls between the main theatre and the Glasshouse Room. From CIM News Magazine…

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Transparency and Pricing Failings Anger Planners

A Cvent study of 1,200 event professionals reveals some serious pet hates of planners in the process of selecting venues. Transparency and pricing failings – along with poor response times – are all bones of contention for organisers. The report also suggests that venues could improve their business by providing prompt answers to all requests for proposals. From Meetpie.com…

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Research Applies UN Sustainable Goals to the Events Industry

A white paper from Iceberg partner Positive Impact looks at five sustainable development goals laid out by the United Nations, then applies them to the events industry. The paper – which is calling for industry views ahead of its final release at ibtm world in November – coincides with the UN Year of Sustainable Tourism for Development. From Meetpie.com…

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New Event Management Degree Course in Perth

Hospitality education institution Le Cordon Bleu is offering a convention and event management degree to students at its new school in Perth, Australia. The Bachelor of Business (Convention and Event Management) will include two six-month industry placements. 90 percent of Le Cordon Bleu graduates in Australia secure employment within six months of finishing their degrees. From CIM New Magazine…

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Glasgow Wins 526 Conference Bids Worth £142m

The rebranded Glasgow Convention Bureau won 526 conferences between 2016 and 2017, which will bring in an estimated £142m to the city’s economy. The conferences will take place up to 2022 and attract 140,000 business tourists. The number of international associations choosing Glasgow has also risen, with 2016 / 2017 the most successful year yet. From Meetpie.com…

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Beyond Tourism and Beyond Sydney in New South Wales

While the meetings industry usually clusters around big cities, the New South Wales Government in Australia has just announced a new conferencing strategy to drive more business events to rural and regional destinations. The AU$6 million plan was launched in Tamworth, one of the smaller cities to benefit from the shift in thinking. From Association Meetings International…

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Visit Tampa’s Ties to Visit Florida “on Hold”

After the recent fight over Visit Florida’s annual $76 million budget, a number of local destination marketing organisations in the state are rethinking ties with the state’s tourism promotion board. The new settlement imposes restrictions on contracts, staff salaries and travel and entertainment for Visit Florida, as well as for boards working with it. From Meetings & Conventions…

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Kuala Lumpur Forms Business Events Alliance

The Kuala Lumpur Convention Centre (KLCC) has persuaded several local businesses to form an alliance to promote the city’s meetings and business events sector. KLCC managers have also called again for the city to have its own convention bureau. Enquiries are currently dealt with nationally through the Malaysian Convention and Events Bureau. From Association Meetings International…

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Safety Questions on the Rise After Terror Attacks

With passengers at some European airports facing lengthy security queues, a new study reveals that while enquiries about safety are rising, over a quarter of corporate travel managers do not have emergency planning in place. But the research also shows that the concerns have not yet led to changes in corporate travel policies. From Meetpie.com…

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Perth’s Corporate and Incentive Market Triples

A year ago the Perth Convention Bureau created a strategy to target corporate and incentive groups, and set itself a four-year goal of taking its market from ten percent to 32 percent. PCB CEO Paul Beeson now says this share has been achieved in just a single year, filling the city’s increased accommodation supply. From CIM News Magazine…

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A New Hall and Roads to Attract Events to Tanzania

Opening the new Lake Nyasa exhibition hall, the tourism minister of Tanzania, Jumanne Abdallah Maghembe, has challenged the Arusha International Conference Centre to fully exploit the potential of conferences which he said generated $670m for the country last year. Tanzania has also announced a $156m World Bank financing plan to boost tourism by upgrading roads. From the Event…

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Bristol Events Worth Record £259m in 2016

Destination Bristol says the city’s conference and events industry has made its highest economic impact yet, more than £259 million last year. More events have been held in Bristol – with longer stays at higher rates – and more of Bristol’s own businesses are holding events locally. The last record was of £202m in 2015. From Meetpie.com…

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Caloundra Events Centre Gets AU$6m Revamp

The Caloundra Events Centre in the Sunshine Coast of Queensland, Australia, is to receive a AU$6m redevelopment. The work will include refurbishment of the foyer, box office, bars and function rooms, acoustic treatment for the theatre walls and ceiling, and also dividing walls between the main theatre and the Glasshouse Room. From CIM News Magazine…

Read More

Transparency and Pricing Failings Anger Planners

A Cvent study of 1,200 event professionals reveals some serious pet hates of planners in the process of selecting venues. Transparency and pricing failings – along with poor response times – are all bones of contention for organisers. The report also suggests that venues could improve their business by providing prompt answers to all requests for proposals. From Meetpie.com…

Read More

Research Applies UN Sustainable Goals to the Events Industry

A white paper from Iceberg partner Positive Impact looks at five sustainable development goals laid out by the United Nations, then applies them to the events industry. The paper – which is calling for industry views ahead of its final release at ibtm world in November – coincides with the UN Year of Sustainable Tourism for Development. From Meetpie.com…

Read More

New Event Management Degree Course in Perth

Hospitality education institution Le Cordon Bleu is offering a convention and event management degree to students at its new school in Perth, Australia. The Bachelor of Business (Convention and Event Management) will include two six-month industry placements. 90 percent of Le Cordon Bleu graduates in Australia secure employment within six months of finishing their degrees. From CIM New Magazine…

Read More

Glasgow Wins 526 Conference Bids Worth £142m

The rebranded Glasgow Convention Bureau won 526 conferences between 2016 and 2017, which will bring in an estimated £142m to the city’s economy. The conferences will take place up to 2022 and attract 140,000 business tourists. The number of international associations choosing Glasgow has also risen, with 2016 / 2017 the most successful year yet. From Meetpie.com…

Read More

Beyond Tourism and Beyond Sydney in New South Wales

While the meetings industry usually clusters around big cities, the New South Wales Government in Australia has just announced a new conferencing strategy to drive more business events to rural and regional destinations. The AU$6 million plan was launched in Tamworth, one of the smaller cities to benefit from the shift in thinking. From Association Meetings International…

Read More

Visit Tampa’s Ties to Visit Florida “on Hold”

After the recent fight over Visit Florida’s annual $76 million budget, a number of local destination marketing organisations in the state are rethinking ties with the state’s tourism promotion board. The new settlement imposes restrictions on contracts, staff salaries and travel and entertainment for Visit Florida, as well as for boards working with it. From Meetings & Conventions…

Read More

Kuala Lumpur Forms Business Events Alliance

The Kuala Lumpur Convention Centre (KLCC) has persuaded several local businesses to form an alliance to promote the city’s meetings and business events sector. KLCC managers have also called again for the city to have its own convention bureau. Enquiries are currently dealt with nationally through the Malaysian Convention and Events Bureau. From Association Meetings International…

Read More

Safety Questions on the Rise After Terror Attacks

With passengers at some European airports facing lengthy security queues, a new study reveals that while enquiries about safety are rising, over a quarter of corporate travel managers do not have emergency planning in place. But the research also shows that the concerns have not yet led to changes in corporate travel policies. From Meetpie.com…

Read More

Perth’s Corporate and Incentive Market Triples

A year ago the Perth Convention Bureau created a strategy to target corporate and incentive groups, and set itself a four-year goal of taking its market from ten percent to 32 percent. PCB CEO Paul Beeson now says this share has been achieved in just a single year, filling the city’s increased accommodation supply. From CIM News Magazine…

Read More

A New Hall and Roads to Attract Events to Tanzania

Opening the new Lake Nyasa exhibition hall, the tourism minister of Tanzania, Jumanne Abdallah Maghembe, has challenged the Arusha International Conference Centre to fully exploit the potential of conferences which he said generated $670m for the country last year. Tanzania has also announced a $156m World Bank financing plan to boost tourism by upgrading roads. From the Event…

Read More

Bristol Events Worth Record £259m in 2016

Destination Bristol says the city’s conference and events industry has made its highest economic impact yet, more than £259 million last year. More events have been held in Bristol – with longer stays at higher rates – and more of Bristol’s own businesses are holding events locally. The last record was of £202m in 2015. From Meetpie.com…

Read More

Opinion

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Shaun Hinds on Manchester Central’s Next Ten Years

Manchester Central is now celebrating ten years since becoming an exhibition and conference centre. The venue’s new CEO Shaun Hinds has clear views on its next decade, in terms of industry disruption, the evolution of meetings and events, extending the conference experience beyond the event itself, and in the use of technology. From the editor’s blog at Meetpie.com…

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Some Blue Sky Thinking on Event Disruption

According to the Incentive Research Foundation’s 2016 Event Disruption study, 59% of planners in 2015 and 2016 and had to deal with outside disturbances to their meeting itineraries. One brave Iceberg partner journalist signed up to sample a unique dinner-in-the-sky experience in London. Sadly sometimes even a suspended event has to be… erm… suspended. From the editor’s blog at Meetpie.com…

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Return on Investment Re-examined

Whilst direct spend on business and professional events – the tip of the iceberg – is relatively easy to quantify, their legacy return on investment has always been harder to assess. ROI specialist Michael Piddock of  Glisser links its measurement to the goals an event is seeking to achieve, be these in revenue, reputation, relationships or recall. From Meetings & Conventions…

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Thinking Big About Small Meetings

Small may be beautiful… but it does make economies of scale harder to achieve and is a niche that businesses either overlook or manage on an ad hoc basis. Two corporate meetings chiefs offer their thoughts on how best to think big about small, particularly in regards to the use of technology. From Business Travel News…

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US Travel CEO Calls for a Boycott of Boycotts

With campaigners against Texas’s proposed “bathroom bill” claiming the state has already suffered $66 million of convention business cancellations because of the proposed legislation – the exact figure is the subject of some dispute – US Travel Association President and CEO Roger Dow says boycotts are the wrong way to campaign however well-intentioned their aim. From Meetings & Conventions…

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Event Design: Ten Guiding Principles for Organisers

“Uneasy lies the head of the PCO” to adapt Shakespeare. But what should a PCO’s guiding principles be in designing a conference or exhibition? What works really well and what really does not? Principles 1 – 5 are listed on the article page. Click through issue 7 of the full magazine at the bottom for 6 – 10. From the Event…

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How Affordable is Affordable?

Whether it’s all about the cost of the airfare itself or of the transportation from the airport, whether it’s about the pricing of the meeting’s accommodation, food and beverages, Wi-Fi access or off-site venues, views on what constitutes affordability in the meetings industry are as many and varied as are the events themselves. From Successful Meetings…

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What AI Means for the MI

AI or artificial intelligence is widely perceived as a paradigm shift in computing that will supplant human labour rather than assisting or complementing it. But far from driverless vehicles or robots replacing human workers, it may be in less obvious areas like attendee profile matchmaking that the invisible technology truly comes into its own. From Meetings & Conventions…

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Incentives and the US Department of Labor’s Fiduciary Rule

Last year the US Department of Labor announced its Fiduciary Conflict of Interest Rule, which was supported by President Obama, then delayed but not repealed by President Trump. Coming into full effect next January, the rule covers compensation – including gifts or trips – to those providing financial advice on retirement planning. The incentives industry is directly affected. From Meetings & Conventions…

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Making Metrics Matter: The Key Questions

Positive event trajectory, positive event perception, relationship growth, and experience satisfaction. Rather than bombarding delegates with too many feedback questions, these are the meaningful reactions to benchmark. Lisette Sheehan and Lyndsay Merbach, measurement experts at the Sparks agency and 2017 PCMA Education Conference speakers, discuss the metrics that matter to planners in improving their events. From PCMA Convene…

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Securing Collaboration: the Right Approach

The Manchester Arena bombing on May 22nd has highlighted the extreme challenges venue operators face in keeping visitors safe at events. Perhaps the changing threat landscape now demands closer collaboration between venues, events… and their respective communities. Geoff Donaghy is President of AIPC (the International Association of Convention Centres) and CEO of ICC Sydney. From tw tagungswirtschaft…

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Brand USA: MPI and the Power of Travel Coalition Reaction

More on the fight for Brand USA! MPI President and CEO Paul van Deventer has attacked the proposed cutting of its federal funding. He points out that meetings contribute 15% of the overall US travel and tourism dividend. Also campaigning on the grounds of economic contribution, Katie O’Neill of the Power of Travel Coalition. From Meetpie.com…

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